BestRest Inn & Suites Manchester

Cheap room Place to lay down for the night

Managers were very accommodating and working to make this a first class hotel!

Spent 3 nites here while attending the National Farm Toy Show in Dyersville. As I have severe back pain and have difficulty sleeping lying down for very long, the staff there were very helpfull l and understanding. The handicapped rooms also were booked. They moved a recliner in my room which really helped me get some rest. I have noticed they are working hard to improve the facilities. Sure there was a stain on the carpet, but the beds were clean and comfortable and had 4 pillows which helped me get comfortable both in the recliner and in bed. The room had good heat, a fridge with small icebox, microwave and coffee pot. Talking about coffee, they had plenty of good coffee, rolls and waffles for breakfast. Also ceral, yogurt, orange juice and milk. This was my third stay here and will be back for the Summer Farm Toy show in June of 2025. A big thanks to Tammy for making it a great stay!

Terrible snow storm...my dad hospitalized...stayed in town because it was not safe to drive home. Wonderful staff put three soups on to share with stranded customers. So warm and inviting! Clean rooms, great amenities and a warm welcome! Couldn't ask for anything better!

First they put us in a room that was already occupied. Then they put us in a room that was so hot - the A/C was not working. The young man at the front desk said it was only his 3rd day there and the manager left him alone. We decided to leave and go to another hotel, but he said he could not refund our money, his manager would have to help with that. We've contacted the hotel numerous times and were told we had to email our request for a refund, which we did. No one is responding to the email, and we still have not received our money back.

On the positive side: the beds were comfortable, the TV worked, it was quiet, the AC worked, the ice cube maker in the hall worked, and they had good water pressure. However, there are a lot of problems with this hotel: - either they have a bad computer system, or nobody knows how to use it. They had problems when I made the reservation, when I checked in, and when I checked out. - We had 4 people in 3 rooms. Nobody could get the WIFI to work. - There was one bottle of foam hand soap for the bathroom. It didn't work well for a shower. - the pool was closed "until further notice." the "breakfast" was bad...some stale Long Johns and cinnamon rolls, some cheap white bread for toast, a couple of dry cereals, and 1 bagel. The refrigerator had 2 home-size packages of cream cheese and 1 of margarine. No butter or peanut butter. The refrigerator also had a quart of whole milk and some orange juice. Coffee was good. The waffle maker was working, but there was no waffle batter. So, no hot food. This wasn't an inexpensive hotel, for a small Iowa town. We will probably never have another occasion to stay in Manchester, IA. But, if we do, we'll try someplace else.