Trendy Palm Beach Adults Only

We arrived on the 27 September and was welcomed by very friendly staff and offered a drink. we was told where our room was in the annex 4 floor, the room was not the biggest but it had loads of places to put our clothes and a well stocked mini bar, it had a great view from the balcony. There was a good variety of food for breakfast, the omelette was one of the best I've had, dinner time we had a choice of the main restaurant or the beach bar both very good, night time the food was hit and miss for us the food was not hot enough and some night was better than others , we did get the chance to speak to the manager about it and was very happy with the feedback. The staff were very friendly (most of them) like all places of work there was some who worked harder than others. Great beach plenty of beds didn't have a problem on the beach or pool side. It was very clean in all areas . The entertainment was one of the best specially the October fest, would we go back YES.

Transfer & Arrival Be aware: the transfer from Antalya airport took us two hours by coach. While this isn’t the hotel’s fault, it’s worth knowing, as it makes for an exhausting start after a long day of travel. Food & Drink This was our biggest disappointment. On our very first day, the food outlet times provided at check-in were incorrect, leaving us unable to get any savoury food until late afternoon. The buffet itself looked nice but was underwhelming: limited choice compared to other Turkish resorts, dishes scattered across separate areas, one inside area and another outside and worst of all, food was often barely lukewarm. By day four, both of us had upset stomachs for the remainder of our holiday (mine being so bad I was so unwell one day, I was room bound for a whole day!) reported to our tour operator Tui, but they didn’t really seem to care and made it apparent early that they do not accept liability or pay out any compensation for such matters and that would be something I had to claim direct with any travel insurance, which is pretty appalling considering my contract and booking is ultimately with them! And to be fobbed off no other reports of same, absolutely rubbish, no way have other travellers not experienced similar. Breakfast was particularly poor for Brits, minimal hot options, rarely any plain scrambled eggs, cereals rubbish and not like we’re used to, and again, hot food barely tastes warm. Overall, hygiene and food quality were such a concern that I’d warn others not to book here. Drinks were just as bad. Cocktails were undrinkable ( first night we choose a pina colada and another creamy based drink which tasted awful and served warm),l spirits were cheap local brands, and even a basic rum and coke proved impossible to order without pointing at the menu. The only drink we half-enjoyed was the “Mango Respect,” but it tasted more like squash than a cocktail. Language barriers at the bars for bar staff to understand basic orders were worse than I’ve ever experienced in Turkey. Pool & Beach The pool is an odd shape with awkwardly cramped sunbed areas. On our first morning at 9:30am we managed to get a bed, we resorted to reserving a bed early morning, but close to end of our stay noticed people where reserving the night prior which is not ok and the hotel clearly don’t police it. With the size of the hotel, I can’t imagine there are enough beds at full capacity, there are lots more down at the beach but I’m not keen on beach myself so never used this other than an evening walk. Entertainment & Atmosphere The highlight (for younger guests like us) was the Tuesday DJ foam pool party, but this wasn’t advertised anywhere, much like the rest of the entertainment, which was poorly communicated and often inaccurate compared to the lobby board. They should really use a QR code system for daily activities, just as they do for drinks menus. Evening entertainment was lacklustre: not enough seating, bingo nights that guests had to pay

I cannot fault this hotel on anything. Rooms were very clean, and servicing was very good. Food choices were amazing. Lots of kebab meat choices, salad plus regular burger and bar stuff. Drinks were good and served at the bar and a mobile bar visited the pool. All of us (4 adults) enjoyed it. The pools are great and very clean, with outside toilets nearby. There was entertainment but we preferred to sit in the lounge bar in the evening. We took a taxi to Side which was 11€, which is an interesting ancient town nearby.