Robert
8. elokuuta 2024
What stood out most during my stay at the Elite Crystal Hotel was the outdated furniture, which appears not to have been refurbished in over 15 years. Regarding the curtains or drapes, when I slid back the first set, I found the second set, which is white and designed to block sunlight, covered in spider webs. The second set of drapes, meant to limit light and provide some privacy at night, were dusty and seemed not to have been cleaned for months.
While renting this suite offers a sense of comfort for guests, having to call downstairs for basic utilities and dishes is unacceptable. I understand that they mentioned these items would be provided upon request, but such essentials should already be present in the suite.
On a positive note, the employees and staff were very friendly, helpful, and attentive. They promptly answered my questions and phone calls, creating an overall positive environment for guests. However, the overall quality of the facility is lacking.
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