City Center Hotel

Perfect stay

The hotel was Good

Ein schönes aber leider in die Jahre gekommenes Hotel mit sehr viel Reparaturrückstau. Das Frühstück und das Abendessen sind reichlich und gut. Leider lässt der Elan der Angestellten in dem Bereich etwas zu wünschen übrig. Die gesamte Einrichtung ist sauber und ordentlich. Die Preise für Getränke zum Abend und an der Bar am Pool sind überzogen. Die Rezeption bemüht sich für jeden Gast und seine Anliegen.

A very welcoming experience from a lady receptionist upon check in. Great place to stay and relax, quiet and spacious apartment. I ordered breakfast to my room and it is well presented and also the staff is very kind and polite. Thank you so much

It was very bad experience i have never experienced this bad hotel before. Management has changed and everything has changed with it, staff, cleanliness, organization and everything. I was supposed to enter at three o'clock in the afternoon, but due to poor organization, I did not get a room until five o'clock, and there is a person at the reception who I think is of Moroccan nationality and completely lacks the skills to deal with people and customers. This is the last time to come here😒

The management has changed and the customer service has also taken a turn for the worse. I had been a regular customer for over 7 years. The superb customer service coupled by personal attention by the team including Mukesh on the front desk made every stay memorable for me and my family. This time I received surprises after surprises ( I wish they were pleasant but they kept getting worse). 1- I had booked the hotel for a preferred rate and upon arrival learned that the rate is bumped up by 10BD. Shock-1 2- I coped with it and accepted it since I was staying overnight. The next morning I walk into the restaurant for breakfast and learn that the nightly rate doesn’t include breakfast “anymore”. Shock-2 coupled with embarrassment. At this point, I checked out instantly never to come here again, unless a miracle happens. Clearly not the elite grande I had known for the last 7 years and called my second home in Bahrain. Please stay away from this place if you don’t want to be ripped off. I, for one do not recommend this anymore.