Verified traveler
7. toukokuuta 2023
Incredible even when things go wrong
We had a really bad first night as our room was on the first floor which was connected to the restaurant and some inconsiderate guests decided to be very loud until very late. In the morning we woke up to a bad smell in our room coming through the vent. This was dealt with perfectly, we were immediately offered a new room on the second floor, no questions asked. From then on we had the perfect stay. The pool area probably has one of the best views you can have on Mallorca; we decided to cancel all of our plans and simply stay in the hotel for two days as the pool area was simply breathtaking and had very comfortable loungers, toilets nearby and a bar with food and drink. Even better from the pool area you can access two incredible beach coves within a couple of minutes - it really is the perfect balance between having all the amenities and being close to two of the nicest beaches we went two. One downside to that is that without a rental car you are somewhat stuck at this hotel and there wasn’t really a supermarket within walking distance that we found. Being stuck at this hotel is by no means a bad thing though.
Food in general was good, price/value of dishes was probably a little bit on the pricey side. Staff in general were very friendly and reception staff was excellent, super friendly and always very helpful.
We will 100% return to ICON when we go back to Mallorca.
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