Iaki Conference & Spa Hotel

Nice hotel in Mamaia near Constanța România. Very good restaurant romanian & international cussine. The rooms are preaty and the hotel atmosfere very nice. Best breakfast in Black See region. Real 4 stars. Safe parking. The hotel is on the beach.

When we decide to leave Bucharest for a short break, almost every time we choose Iaki because we know we won't fail. Everybody is very kind and professional, the rooms are always fit for our little boy and of course the pool is the best . For sure we will come back again and again. Thank you!

Clean, incredible sap and pool, people very kind and nice. I will return when l got a chance. From the room yuo can see the sea. Fantastic week! Guys on the restaurant very friendly and quik respond, brekfast was fantastic, rich and well served.

Finally, the management of this nice hotel decided to do a reno - very good idea! Nicer rooms, newer furniture, excellent. People are nice, staff is well prepared to keep customers happy. For persons which love to be close to sea, this hotel is a very good choice.

While The Iaki Hotel's location in Mamaia is promising and the food meets expectations, my recent stay was overshadowed by multiple issues that made for an uncomfortable experience. The most pressing problem was the room temperature control - or rather, the lack of it. The room was consistently overheated, reaching uncomfortable temperatures above 28°C with no way to adjust the heating. This was particularly problematic at night when trying to sleep. The rooms are noticeably dated and in desperate need of renovation. The bathroom design is especially problematic, with poor drainage meaning any water spilled simply pools on the floor. Basic amenities were subpar for a hotel in this category. The toiletries provided were of low quality, and the single-ply toilet paper felt more appropriate for a budget motel than a proper hotel. To make matters worse, there was no hot water available during nighttime hours. The room itself had maintenance issues that went unaddressed despite reporting them to reception. One nightstand was missing entirely, and a broken phone cable was never fixed. The staff's indifference to these problems was particularly disappointing. On a positive note, the food service met our expectations in terms of quality and variety, and the location in Mamaia is convenient. However, given the numerous issues with room comfort and maintenance, along with the staff's unresponsiveness, I cannot recommend this hotel. There seems to be a significant gap between the hotel's positioning and the actual quality of service provided. Not recommended for those expecting standard hotel comfort and service levels.

The staff was always helpful and really professional. I went there to celebrate my birthday with family and friends. When the hotel heard that it was my birthday they upgraded my room and we had multiple surprises. Thank you Iaki Hotel for the beautiful memories.