Dedalos Hotel

The staff were rude as soon as we had checked in. Towels get washed every 3 days and although a cleaner comes to the room, sheets don’t get changed either. Stains on all pillows and bed sheets when we arrived, hair in the shower drain before it was used by us and aircon barely works. Gap under the front door which we had to block with pillows as there were cockroaches and centipedes outside the door. We got told we’d be staying near our friends and as a group of girls that was appreciated but we soon found out they where on the other side of the hotel to us. Staff continued to be rude throughout our stay. We had spoken to a group of boys at the hotel and they’re rooms where up to standard but still nothing like the pictures, but had new aircon, kettle , microwave and a clean bathroom even tho they had booked 3 months after us. When we had told the manager we didn’t feel safe being so far away from our friends and complained about the room he said security will stand outside you’re room and that’s all he can do. Staff didn’t care about any complaints or well being of the people who where staying there.

This is a family owned and run hotel. We have been going there for more than 20 years. The hotel is spotless and the staff are friendly and efficient. It is close to many amenities such as bars and clubs while also close to the older part of Malia where there are a number of restaurants serving local fare. Not too far to walk for those of a certain age, I have an 8 at the start of mine. We are going back in September for our second visit this year.

This was a great hotel. Great location. Comfortable beds spotless clean rooms. The grounds and gardens were clean and tidy and the staff were very nice. I must point out that when you get dropped off at the church at the top of the road you have to walk about 5-10 minutes down the road as the roads to tight for the big busses.