Vieraskäyttäjä
25. elokuuta 2023
We booked the hotjel through agency. Arrived late night 00.30 and got the keys from just someone who doesnt belong to reception as he said. When he showed us the room then we were shocked: 1. Dirty 2. Hole in the door 3. At room the biggest canalisation smell you can ever experience - take cat pissx10 4. Noisy people at pool area at 4 am as hotel doesnt have anybody at place during the night. 5. Hotel room didnt have any pillows or sofa blankets and tableplankets as in the nice pictures they advertise. The guy who gave us couldnt give us the other room. He Called to the responsible perosn who didnt care and didnt care also in the morning. So we mangaed to change the room via agency, but in another town which caused us extra cost about 1000 eur as we had to rent the car, pay extra for another hotel etc. BTW! The conditioner cost is 7.90 a nigt. We had to pay it aswell. No appolgies and the receptionist in the morning didn’t care. The most worst accommodation excperience due my 100+ travels.
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