Hotel Bellevue

Everything was perfect!

La struttura sembra piu un ospedale che un Hotel. La camera e il bagno piccolissimi, a malapena ci si poteva muovere, sporco e personale maleducato. Hotel a 5 stelle??? Ho soggiornato in Hotel ad 1 stella con un grado di pulizia senza confronti. Ambiente freddo e poco accogliente. Gestione non all'altezza di un 5 stelle.

This is definitely not what one would consider a 5 star hotel. I was super disappointed. To first mention some positives….the cleaning people and waiters/waitresses are very polite and helpful. Rooms were comfy and clean however the balcony allows for people to smoke. So we got stuck next to someone who smoked like crazy all day long and made using our balcony very limited. Then we have the pool area which is in disarray. All the pools have rust, missing tiles, and openings without covers. My son actually cut his foot on a metal cover in the indoor pool. The outside beach area looks nicer, but don’t be deceived. There is an area that has a slope access to walk into the water… it’s covered in algae so it’s incredibly slippery to walk on. Therefore it’s not suitable for elderly or children to walk on. There are few waiters making any beach side service very difficult to get. I saw one “life guard” by the pool for 5 min one day. There is no one to maintain any safety or order. Money doesn’t buy class and people allow their children to run wild everywhere. Kids were even leaping off the main pool with the waterfall into the one below. No one seemed to care at all about how dangerous that was since the pool below was too shallow. It was just Insane. Kids were even running around the hallways all night long. And clearly the rooms were not soundproof since we heard all the noise in the hallway. And lastly, the reception desk is the worst I ever experienced. Very poor communication with guests and amongst themselves. We had to reconfirm our airport transfer multiple times. Then we were promised packed lunches since we were leaving for the airport early the next morning. That morning, no one knew anything. I honestly was just so disappointed that I would never come back or recommend it to anyone. It’s way too overpriced if all you are paying for is the bed.