Seaside A Lifestyle Resort - Adults Only

Very pleasantly surprised with my stay for 7 nights at the hotel. All the staff were courteous friendly and went out of their way to be of assistance. Our room - superior seaview Rm 70 was a good size - had everything we needed. Hotel isn’t great for people with mobility issues - there are steps - quite a few between pools but it didn’t bother us. Food was excellent- I am a fussy eater and my wife only eats “ healthy food” - both of us were happy. 3 restaurants you can visit. Japanese fusion at the Umni - very good. Traditional Greek at the Minoan - very good. The Cretan and Sicilian fusion was by far the worst. Pools decent - comfortable loungers Bar service was good - should have staff taking orders - waiters. I actually like to queue and chat to people but the table service needs to be good. So I gave it 5 stars because we really enjoyed the week. Is it a 5 star hotel - nope. I have stayed in many 5 star hotels and it could improve but at the end of the holiday we both loved it. That’s worth a 5

Arrived Monday. Weather atrocious . Cloud high winds, rain everyone sat inside in overcoats & jumpers. Obviously not the hotels fault, but there is nothing to do when the weather is bad. Facilities, I have stayed 5 star all inclusive in Maldives, Menorca, Antalya & Mexico and this is way below par. Have to pay for all premium liquors and the supposedly hot food either in the main buffet restaurant or the A La. Carte is luke warm,(perhaps a Cretian thing ?). Hotel is very remote with no where to go and if you get the wrong room you have a climb a steep hill which if you have mobility or respiratory problems could prove problematic. On the plus side the staff are great but really think the 5 star rating should be reviewed. Got another 3 days left but dreading every minute!

Beautiful resort, amazing customer service. The Oceana restaurant (the only one with any availability the week we were there, one slot @8:30pm) was only ok, I think the buffet was better. We had a problem with our room and the electricity going out, each room in the 010-019 stretch seem to be on individual breakers. Our new room was great with no issues. The contents of our fridge from the first room were not carried over, including a bottle of Prosecco from outside the resort. The manager found us on our last night and gave us a bottle of their own Prosecco, which was a very nice gesture. For anyone in the market for this kind of stay, I would definitely recommend this resort.

Mein Partner und ich waren zum ersten Mal in diesem Hotel. Unsere Erwartungen wurden bei weitem übertroffen! Die Unterkunft war top, das Personal durchweg herzlich und aufmerksam, und auch die Verpflegung ließ absolut keine Wünsche offen. Wir haben uns vom ersten Moment an gut aufgehoben gefühlt. Ein ganz besonderes Highlight war unser Besuch im hoteleigenen Spa (gegen Aufpreis – aber jeden Cent wert!). Hier durften wir uns bei einer Phosmassage verwöhnen lassen, und was soll ich sagen: Es war der perfekte Moment, um richtig anzukommen und loszulassen. Ein riesiges Dankeschön an Rafaela und Beyza, die uns nicht nur professionell behandelt, sondern uns auch mit ihrer warmen, einfühlsamen Art ein echtes Gefühl von Geborgenheit gegeben haben. Dank euch war das Spa-Erlebnis nicht nur entspannend, sondern zutiefst wohltuend – sowohl körperlich als auch seelisch. Wer dem Alltagsstress entfliehen möchte, sollte sich dieses Spa-Erlebnis auf keinen Fall entgehen lassen!

As I write this review we have just had the most fantastic couples massage at the Sea Cave Spa. Beyza and Rafaela were so kind and made us feel truly welcome and looked after - we can highly recommend the spa, especially on a day where the weather is a little more unsettled like today. The hotel service has been wonderful, the drinks plentiful and the food fantastic. We arrived late at night and they even opened up the restaurant for us to grab a quick bite, which was completely unexpected and very welcome after 12 hours of travel. Special shout out to Phillipos who served us at the evening bar on our first night - a delight to talk to (as has everyone else to be honest!). The cleanliness of our room has been brilliant, towels changed regularly and our bed was always made up nicely when we returned to our room. Reception staff are friendly and have helped us quickly and politely with any questions we've had. The food is delicious and has been varied every day so far. We're yet to try the al la carte restaurants, but look forward to this tomorrow night. So far, a wonderful experience with excellent hospitality! We hope to come back someday! - Adam and AJ

Just returned from week here in one of the seaview suites. Absolutely fantastic from start to finish. Staff, food, drinks, atmosphere, views, all first class. This is the first time my wife and I have tried all inclusive and it certainly didn’t let us down. I would highly recommend a stay here. Thank you for making our week away very special.