Majoituspaikan vastaus: Dear Jack1987915,Chic greetings from SO/ Maldives – Island Couture!Thank you for your wonderful review! We are absolutely delighted to hear that your stay with us was nothing short of extraordinary, especially as you celebrated such a special occasion. Crafting unforgettable moments is at the heart of SO/ Maldives, and we’re thrilled that Sue and our team’s thoughtful touches made your anniversary even more magical.From your villa’s seamless access to the crystal-clear waters to the curated experiences like snorkeling and our signature fashion shows, we’re overjoyed that you immersed yourself in the essence of island glamour. Your kind words truly inspire us, and we can't wait to welcome you back for another unforgettable escape.Until then, we’ll be here, ready to style your next stay with elegance and excitement!Warm Regards,SO/ Maldives Glam Team
yly1919
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 1. 2025
Liikematkustajat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.3.2025
酒店估計是新裝修的,所以整體感覺不錯。
Käännä
Majoituspaikan vastaus: Dear yly1919,Chic greetings from SO/ Maldives – Island Couture!Thank you for taking the time to share your thoughts. We’re delighted that you enjoyed the ambiance and fresh feel of our resort. At SO/ Maldives, we take pride in offering a seamless blend of contemporary elegance and tropical luxury, ensuring every guest experiences a truly stylish escape.We look forward to welcoming you back for another unforgettable stay in our island paradise!Stylishly yours,SO/ Maldives Glam Team
Vieraskäyttäjä
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoituspaikan vastaus: Dear Mr. Xu Yunkang & Ms. Zhang Leilei,Stylish greetings from SO/ Maldives – Island Couture!Thank you for taking the time to share your detailed feedback. We are delighted to hear that you enjoyed the breathtaking beauty of our glass sea, the pristine facilities, and the convenience of our complimentary island hopping service. It is also wonderful to know that our professional and enthusiastic airport team, along with our attentive restaurant staff, contributed positively to your experience.At the same time, we sincerely regret the confusion and inconvenience surrounding the fishing trip and subsequent cooking arrangements. We fully understand your disappointment when expectations were not met, and we deeply apologize for the frustration this caused. Despite our best efforts to accommodate your request, unforeseen logistical challenges prevented us from fulfilling it.Please rest assured that we are taking this matter very seriously. Immediate action is being taken with our Guest Experience Manager (GEM) to address the concerns regarding service attitude. We are reinforcing our training and refining our processes to ensure clearer communication and a more seamless experience for all our guests.Your trust is of utmost importance to us, and we truly appreciate the opportunity to improve. We hope to welcome you back in the future for a flawless and unforgettable stay.Best Regards,SO/ Maldives Glam Team
Teo Wah
OCEAN WATER POOL VILLA COLLECTION, 1 king-kokoinen vuode
Majoittunut 11. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 12.12.2024
Great and memorable trip. Will definitely come back again!
Käännä
Vieraskäyttäjä
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 9. 2024
Pariskunnat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.10.2024
I checked Ctrip app for months to find a suitable resort for my honeymoon, and luckily I chose SO! It's our first time to visit Maldives, yet the resort staff made everything convenient for us.
Before we started the journey, the staff contacted us through email to inform us of the transport details.
We were picked up at Velana International Airport by the staff members of SO. The transfer by speedboat had amazing seaviews! We enjoyed the view. It only took 15min to get to the island.
On the first night, we were welcomed with delicious dessert, fruits and champagne. Drinking champagne in the spacious water villa really reminded me of romantic movie scenes. We slept well with the peaceful sound of waves.
The next morning, and every morning thereafter on the island, we tried different food at The Citronella Club. The waiters are patient and nice, bringing what we needed timely.
Not only the private swimming pool in each room is clear, but also the public swimming pool is clean and cozy. I enjoyed swimming there every day, despite the rain.
The only pity during our vacation is the bad weather. Being unaware of the local climate, we came in the rainy season. It almost rained every day! One day the wind got so strong and overwhelming that my newly bought drone fell to the ocean. I was so sad that I cried on the beach. Our butler Khim offered help and asked the security members to search for it. Although my device wasn't found, I appreciate your kind favor. That's the best hotel service I have ever had, after years of overseas travels!
And on the last day of our journey, there was a storm all day. I told the butler that I was afraid we might feel dizzy if taking a boat in such a terrible weather. She comforted me and asked a staff member to give us seasick pills. The staff sent them immediately and told us how to use. They helped us to pick and deliver the luggages, so we had nothing to worry about. The seasick pills worked and we were comfortable throughout the trip.
After taking the speedboat to the airport, a staff picked our luggages and accompanied us all the way to the check-in counter. I never imagined a hotel service could be so detailed! We don't bother checking out the schedule. We just need to relax and enjoy our day!
We look forward to coming again when the weather is better. Thanks to SO/ Maldives, I had sweet memories here!
Käännä
6/20
Majoituspaikan vastaus: Dear beloved guest,Sunny greetings from SO/ Maldives - Island Couture!Thank you so much for sharing such a detailed, heartfelt review of your honeymoon experience at SO/ Maldives! We are thrilled that you chose us for such a special occasion and that we could make your first visit to the Maldives a memorable one, despite the unpredictable weather.We’re glad to hear everything went smoothly. We’re sorry to hear about your drone incident but are grateful that Khim and our team could offer assistance during such a moment. It’s also great to know that the team made your departure as comfortable as possible.Thank you again for your kind words about our staff and services. It means the world to us that you found our service to be the best after years of overseas travel!We can’t wait to welcome you back under sunnier skies for another memorable stay at SO/ Maldives.Best,SO/ Maldives Glam team
fionamama
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoituspaikan vastaus: Dear fionamama,Sunny Greetings from SO/Maldives - Island Couture! We appreciate your comments regarding your stay at SO/ Maldives. It is always a pleasure to receive positive feedback. I will share your comment with our team. Your appreciation will encourage all of our team, as it's a great recognition for all of us. Thank you again for sharing your experience, and we hope to see you soon at SO/Maldives. Best, Oreste Traetto Resort Manager
Arif Mohamed Alali
OCEAN WATER POOL VILLA COLLECTION, 1 king-kokoinen vuode
Majoittunut 7. 2024
Perhe
26 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 3.9.2024
The breakfast was good, service should be better which i main they were late I'm many things, the staff were welcoming us.
Käännä
Majoituspaikan vastaus: Dear Arif,Sunny Greetings from SO/Maldives - Island Couture! We appreciate your comments regarding your stay at the SO/ Maldives. Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the breakfast and felt welcomed by our staff. We apologize for any service delays and appreciate your understanding. Your comments are valuable to us, and we'll work on improving our service to ensure a smoother experience in the future. We hope to welcome you back soonBest, Oreste Traetto Resort Manager
Vieraskäyttäjä
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 7. 2024
Yksin matkustavat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 31.8.2024
不錯的一次
Käännä
Majoituspaikan vastaus: Dear guests,Sunny greetings from SO/ Maldives - Island Couture! We appreciate your comments regarding your stay at the SO/ Maldives. It is always a pleasure to receive positive feedback. I will share your comment with our team. Your appreciation will encourage our team, as it's a great recognition for all of us. Thank you again for sharing your experience, and we hope to see you soon at the SO/ Maldives. Best, Oreste Traetto Resort Manager
Vieraskäyttäjä
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 7. 2024
Perhe
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.8.2024
風景很不錯,管家也很貼心
Käännä
Majoituspaikan vastaus: Dear guests,Sunny Greetings from SO/Maldives - Island Couture! We appreciate your comments regarding your stay at the SO/ Maldives. It is always a pleasure to receive positive feedback. I will share your comment with our team. Your appreciation will encourage all of our team, as it's a great recognition for all of us. Thank you again for sharing your experience, and we hope to see you soon at the SO/Maldives. Best, Oreste Traetto Resort Manager
Vieraskäyttäjä
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 6. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.8.2024
아이들과 함께 몰디브 여행을 계획하며 한 달 동안 고민한 끝에 선택한 소몰디브에서 너무 편하게 잘 쉬고 왔습니다. 숙소는 깨끗하고 직원들은 매우 친절했으며, 음식도 매우 맛있었습니다. 수질도 훌륭했고, 숙소 앞을 지나가는 가오리와 거북이 덕분에 더욱 행복한 여행이 되었습니다. 정말 멋진 추억이 될것 같아요
Käännä
Majoituspaikan vastaus: Greetings from SO/Maldives,We appreciate your comments regarding your stay at the SO/ Maldives. It is always a pleasure to receive positive feedback; I will share your comments with our team. Your appreciation will encourage all of our Host, as it's a great recognition for all of us.We have noted your constructive feedback, which will allow us to fine-tune and increase our services at the resort. Thank you again for sharing your experience, and we hope to see you soon at the SO/Maldives.Sincerely,Traetto OresteResort Manager
Vieraskäyttäjä
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 6. 2024
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.7.2024
Perfect!!!
Butler Ahsan is best.
He was so kind and nice.
All the staff were kind and the facilities were excellent.
I really want to go again next year on vacation.
After checking out, I was touched by the kind handling of the airport movement, airport procedures, luggage movement, and farewell greetings.
Käännä
Majoituspaikan vastaus: Greetings from SO/Maldives,We appreciate your comments regarding your stay at the SO/ Maldives. It is always a pleasure to receive positive feedback; I will share your comments with our team. Your appreciation will encourage all of our Host, as it's a great recognition for all of us.We have noted your constructive feedback, which will allow us to fine-tune and increase our services at the resort. Thank you again for sharing your experience, and we hope to see you soon at the SO/Maldives.Sincerely,Traetto OresteResort Manager
Anonyymi käyttäjä
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 5. 2024
Pariskunnat
89 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.7.2024
Lovely new hotel! Very fashionable design and clean. I can see the stingray sometimes nearby my villa. Better to choose ocean room instead of lagoon as it faces male and it’s quiet bright at night
Käännä
Majoituspaikan vastaus: Greetings from SO/Maldives,We appreciate your comments regarding your stay at the SO/ Maldives. It is always a pleasure to receive positive feedback; I will share your comments with our team. Your appreciation will encourage all of our Host, as it's a great recognition for all of us.We have noted your constructive feedback, which will allow us to fine-tune and increase our services at the resort. Thank you again for sharing your experience, and we hope to see you soon at the SO/Maldives.Sincerely,Traetto OresteResort Manager
Max2003
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 5. 2024
Pariskunnat
22 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.7.2024
人少清靜挺好的
Käännä
Majoituspaikan vastaus: Greetings from SO/Maldives,We appreciate your comments regarding your stay at the SO/ Maldives. It is always a pleasure to receive positive feedback; I will share your comments with our team. Your appreciation will encourage all of our Host, as it's a great recognition for all of us.We have noted your constructive feedback, which will allow us to fine-tune and increase our services at the resort. Thank you again for sharing your experience, and we hope to see you soon at the SO/Maldives.Sincerely,Traetto OresteResort Manager
Vieraskäyttäjä
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 2. 2024
Pariskunnat
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.3.2024
除了太貴 其他都超級好 絕美海景
Käännä
Majoituspaikan vastaus: Greetings from SO/Maldives,We appreciate your comments regarding your stay at the SO/ Maldives. It is always a pleasure to receive positive feedback; I will share your comments with our team. Your appreciation will encourage all of our Host, as it's a great recognition for all of us.Thank you again for sharing your experience, and we hope to see you soon at the SO/Maldives.Sincerely,Traetto OresteResort Manager
Rebecca_bl
LAGOON WATER POOL VILLA COLLECTION, 1 king-size-vuode
Majoittunut 1. 2024
Varattu muille
56 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.2.2024
客户説非常好
Käännä
Majoituspaikan vastaus: Greetings from SO/Maldives,We appreciate your comments regarding your stay at the SO/ Maldives. It is always a pleasure to receive positive feedback; I will share your comments with our team. Your appreciation will encourage all of our Host, as it's a great recognition for all of us.Thank you again for sharing your experience, and we hope to see you soon at the SO/Maldives.Sincerely,Traetto OresteResort Manager