Hotel Maximilian

We arrived in this beautiful hotel 1 week ago and we were greeted by the lovely Elizabeth on reception, we had been delayed, it was late and she was just wonderful. We were shown our room and we were so happy with it, it was beautiful and spacious and had patio doors onto the garden we were looking forward to waking up in this beautiful place the next morning and we weren't disappointed, the views of the lake, the setting is absolutely perfect we headed to breakfast and the view overlooking the lake whilst having breakfast was breathtaking we were so happy. The hotel is absolutely perfect for exploring Malcesine and the beautiful Lake Garda. We have had the best holiday ever. We would like to thank all the staff for all their hard work, Elizabeth and other receptionists were so friendly and helpful. The staff in the bar and at breakfast were always so lovely and nothing was too much trouble. We would also like to thank the team we didn't see, the chefs, the maid service team and to the hotel manager you have a wonderful team working for you! Oh and the ground keepers busy working all day to ensure the gardens are looked after you all are brilliant, needless to say we will return thank you so much , GRACIE xxxxx we don't want to leave

Hotel Maximilian is in a lovely quiet location in Val di Sogno over looking the lake, we are a family of four and had two rooms overlooking the garden and lake. The staff (especially reception) were polite and helpful. The garden areas are very pretty and are well looked after and the rooms were large and very clean. We had breakfast each day which had plenty of choice from omelettes, fruits, pastries and yoghurts plus much more, we were offered tables out on the terrace with beautiful views but chose to sit inside as it wasn’t quite warm enough. The outside pool was down right cold and I did try it once but it took my breath away! I’m sure it’s perfect when it’s really hot though. There is also an inside pool which was bigger than I was expecting and a much easier temperature to be enjoyed! There is also a jacuzzi which we tried out, tucked away at the side of the gardens with lovely views of the lake again. I also tried the spa area and had a massage which was very lovely and something I’ve never done on holiday before. There is a bus stop very close to the hotel which we used to get the tourist bus into Malcesine and also along to Torbole and Riva and a spar shop even closer. The walk into Malcesine was a little longer than the 20 minute walk to at was advertised but a comfortable 30/35 minute walk along the promenade next to the lake, we were offered the hotel bikes to use but decided against these (I haven’t been on a bike for years and am not sure how good my balance is 😂)

My wife and I stayed for 7 nights, after a 4 night visit to the Dolomites. The hotel is beautifully located, with wonderful views of a quiet bay on Lake Garda. We had a nice room, with a balcony, which was comfortable, but we thought that the bed linen and pillows needed to be renewed, as we considered them a little past their time. The room would also have benefitted from one or two paintings or a mirror, as it was a bit bland (there was a large mirror in the bathroom). Dressing gowns, slippers and pool towels were provided in the room. There was only one small bin (in the bathroom), where it would have been nice to have one in the main room as well. I’m not sure whether a kettle is usually provided - we had to ask for one, but it didn’t come with any teabags, coffee or milk - not a great problem, but something we would expect in a 4 star hotel. It would have been useful to have an umbrella on the balcony, as it was too hot to sit there in the afternoon - we noticed that some balcony rooms had umbrellas, but ours didn’t. I suppose we could have asked for one! In the bathroom we felt that the towels were too thin. They were all washed every day, which we believe is unnecessary. Better quality towels, washed less frequently would be much better. We also felt that the toiletries provided were not of a standard we would expect at a 4 star hotel. On a brighter note, the breakfast was lovely, with plenty of room on the terrace, and omelettes cooked to order - a nice touch! Overall, we found the hotel to be very comfortable, in spite of the few minus points noted above. The staff were all friendly and helpful, and a special thank you to Elizabetta, on reception, who was absolutely charming, and could not be more helpful. There is a lovely walk of around 30 minutes, along the lakeside path, to get into the town, but the path is dotted with restaurants, should you not wish to walk that far. Bear in mind that there is a fairly steep walk at the end of the path up to the hotel when going back (probably about 100 - 150 metres or so). Useful for working off the meal!