ibis Melaka arvostelua

Majoituspaikan vastaus: Dear Bobbaobo,Thank you for conveying your feedback via online survey regarding your recent stay with us. We are delighted that you enjoyed your stay with us. We have shared your ratings with the team. It is indeed our pleasure to consistently deliver quality service to our guests as we strive to ensure all our guests experience a truly comfortable, enjoyable and hassle free stay. Such feedback is a great source of inspiration for all the team to continue to be totally focused on delivering the best possible service that we always aspire to. We thank you again for choosing the ibis Melaka as your preferred hotel and we look forward to welcoming you back soon.Best regards,Ferhad Abdul RahmanGeneral Manager

Majoituspaikan vastaus: Dear Yinhaijian,Thank you for taking the time to complete online guest satisfaction survey following your recent stay with us at the ibis Melaka.We noted your rating on some areas were below what we consider to be acceptable - these areas were FEEDBACK FOCUS. On behalf of our entire team here at ibis Melaka, we apologize for the inconveniences you experienced at this hotel. We appreciate the feedback as this provides the hotel team the ability to monitor and improve our services by focusing on your needs as a valued guest. The team is very focused on guest satisfaction and we are sorry that your experience was not as enjoyable as it should have been.We look forward to the opportunity of welcoming you back again to ibis Melaka!Yours Sincerely,Ferhad Abdul RahmanGeneral Manager

Majoituspaikan vastaus: Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay at ibis Melaka.Your kind words about our staff mean a lot to us, and we are grateful to hear that. We can’t wait to welcome you back for another amazing stay!Best regards,Ferhad Abdul RahmanGeneral Manager