Hilton Hotel & Convention Jabal Omar Makkah arvostelua

Très bien situé, l’hôtel est à 5 minutes à pied de l’entrée du Haram, ce qui facilite grandement l’accès. Toutes les commodités s’y trouvent avec également un restaurant bien fourni, et des plats très diversifiés. J’ai trouvé la qualité du service en dessous des standards d’un hôtel de ce standing. Pour exemple, j’ai demandé l’impression d’un seul et unique papier important (pour raison médicale), qu’on m’a refusé sans plus de considération. Le personnel était très insistant le matin pour nettoyer la chambre (jusqu’à sonner 3 fois en 2h). Et l’accueil froid, pas très chaleureux, pas avenant, n’a pas amélioré le service. Je reste tout de même très satisfait de mon séjour, dans ce lieu incroyable.

Can walk to Haram and nice room good breakfast

Hotel service 👍🏻 Although the location of the hotel is a bit far from haramain

This hotel has Hilton quality, nice and clean

Best location ever, 5 mins walk to the Haram.

Très bonne expérience en face de l’haram

جميل جدا وقريب من الحرم

Terrible customer service. Being Hilton Honors Gold member I found the customer service at reception to be extremely rude and uncomfortable. They act like hotel owners with extreme pride and arrogance. Blamed us for not paying for our room service when we definitely did . We paid over 15000 SAR to stay here and they blamed us for 100 Riyal room service. Won't let us check out because of that. Worst service ever.

Everything was perfect! However, breakfast included was not for Iftar and that’s created an issue. They should clearly state: breakfast is for “Sohoor” and not confuse anyone.

It do not have Kaaba view. But still the view of Haram courtyard gives a beautiful view Breakfast was awesome specially they gave kids discount only 10 USD per kid

Tres bonne hotel

The hotel was too close to harm less than 5 minutes. The room service was very good. Very clean and comfortable

I already left before my schedule by oneday there for please return this amount to my account

Clean hotel near Al Haram 3 minutes wake