Le Méridien Towers Makkah arvostelua

Hotelnya bagus bersih dan besarr Pelayanan nnya dari datang sampai diantar ke kamar bagus banget. Microwave ada, dapur luas, handuk sabun2 lengkap. Sarapannya juga enak enak. Kami datang pagi bisa titip koper dulu sementara kami umroh dulu. Pokonyaaa rekomended dan sy akan nginap sini lagi. Oh ya untuk ke harom ada bus gratis 24jam ya dan turun di bawah zamzam tower jadi jangan khawatir yaa

Chambre hyper grande difficulté pour trouver la réservation de Trip, mais confortable

تميز الفندق بروح الفريق الواحد لجميع العاملين فيه، وروعة الأخلاق لجميع الموظفين من الاستقبال والمشرفين. والعاميلن وشكر خاص للمشرف موسى حسين وموطف الحقائب أمان الله.. وكذلك جميع المشر فات الآتي تواصلوا معنا طيلة الإقامة للتأكد من جودة الخدمة... وكذلك يتميز الفندق في نظافة الغرف وسعتها وترتيبها وتوفر جميع الخدمات في الغرفة وسهولة الوصول للحرم من خلال الباصات التي تتحرك كل 10 دقائق أو أقل للحرم. وكذلك سهولة الوصول للفندق وسرعة النت وتوفر مواقف السيارات المجاني بالفندق.. وشكري وتقديري لموظفي الاستقبال على تمديد فترة الخروج حتى الساعة 4 عصراً مراعاةً لحرارة الطقس..

Location is not to far from Haram, as the 24 hour bus makes it a great deal in terms of pricing with other hotels, which are closer or across Haram. Restaurant team was overall  fantastic and staff was helpful overall . 

A terrible stay from beginning to end. Saying check-in process was chaotic would be an understatement. It took nearly an hour. With no coordination or explanation from hotel staff, obviously no real queueing was taking place either which caused arguments. We had the unpleasant delight of dealing with Abdullah Magrabi who was one of the check in staff, who was quick to snap that he was "tired and hungry" when I was trying to get the correct room which we had already booked and paid for. When I asked to speak to the duty manager he became more enflamed and replied "go and talk to him, tell him who I am". Not the best experience to begin our stay and definitely not friendly customer service for guests. Following on from this, the hotel refused to give us the room which we had booked and said their system showed something else. The room provided was cluttered, untidy and clearly not up to standard. This was messaged through to trip.com chat agents who tried to work on the problem from their side. Cue another trip down to wait inordinately for the duty manager. Again sitting patiently at his desk didn't stop a number of people jumping the queue in front of us to speak to him first. He did eventually manage to get us the room we had booked ( thank you Mohammed Syeed), but this was 3 hours after arriving at the hotel, and after a 5 hour drive too. Again, the room type may have been correct but it was nothing at all like what the advertised pictures on the site showed. By this point we had resigned ourselves to just getting on with it. The room was terribly outdated. Televisions looked like those from a previous century, with no clear channels, just a lot of grey and white dots littering the screen. The little kitchenette area was dilapidated and in need of refurbishment. Bed frames, mattresses, bedding were also due a badly needed upgrade. It really does make you wonder how and why they are charging eye watering prices for stays. It would be remiss of me to leave a review without at least one positive point. That would be the shuttle service to the Haram. Physically the shortest and quickest hotel shuttle service due to its location. Would we stay here again? A resounding no.

MasyaAllah naik shuttel bus hotel hanya 3 menit, ada microwave, kitchen set, piring..kamar luas

We faced the issues during check in at the beginning. Got to hassle quite a bit to get things sorted. The way staffs are dealing with issues need to be improved tho. The location is great at the fair price. Overall, we are satisfied.

Perfect for families It’s almost like you are staying at clock tower cuz h get bus from the door of your hotel and u get dropped off at the clock tower what else do u want

Service client au top ,petit déjeuner manifique

The best hotel for me in Makka Near the Haram Best deal with all the staff from reception front desk till the restaurant ,.................

Hotel yang nyaman untuk bersama keluarga, dilengkapi fasilitas shuttle bus menuju haramain, fasilitas hotel yang bagus, makanan yang enak dan lingkungan yang bersih layaknya bintang 5

Great location and customer service. Overall great experience, would recommend.

We try and stay here most of the times. It’s just perfect for people with a limited budget and their shuttle service is excellent. The rooms are very very spacious and clean.

As per previous review. For this booking, thanks to Mr Haitam for assissting me. I got a room near to the lift. Thank you so much 🙂 On average, i waited less than 1 minute for the lift. Extra 2-5minutes from the hotel to reach Kudi bus station by the shuttle bus. 6-8minutes walk from Kudi bus station to the mosque. Going back from the mosque to the hotel takes a bit longer time during peak hours. Overall, i highly recommend this hotel.