Vieraskäyttäjä
30. joulukuuta 2024
I’m very disappointed with the condition of my current room. It is not clean, and I’ve even found insects inside, which is completely unacceptable. Additionally, the water is cold, making my stay even more uncomfortable. This is not the level of hygiene and service I expect from a hotel. I kindly requested the receptionist to change my room, but I was informed that no rooms are available. This is unacceptable, and I expect immediate action to resolve these issues or to escalate the matter to management.
Käännä