KL Serviced Residences Managed by HII

KL Serviced Residences Managed by HII arvostelua

KL Serviced Residences Managed by HII

KL Tower, 117 Gamboa, Legazpi Village, Makati, Metro Manila, 1229, PhilippinesNäytä hotellin tiedot
KL Serviced Residences Managed by HII
KL Serviced Residences Managed by HIIKL Serviced Residences Managed by HIIKL Serviced Residences Managed by HII
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.3/5
Erittäin hyvä
88 arvostelu
Vahvistetut arvostelut
Sijainti4.4
Mukavuudet4.3
Palvelu4.4
Puhtaus4.3
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(88)
Positiiviset arviot(25)
Arvostelut valokuvien/videon kera(6)
Mahtava yöpyminen!(8)
Ystävällinen henkilökunta(6)
Kielteisiä arvosteluja(1)
Chris S.
Studio Premier -huone, queen-size-vuode
Majoittunut 1. 2025
Yksin matkustavat
3 arvostelu
4.7/5
Mahtava
Lähetetty 7.3.2025
Excellent, very friendly and helpful staff. I’m a smoker and very much appreciated the balcony and the ashtray they provided, since smoking in the surrounding area is strictly forbidden. Got to walk or drive into local areas where one can smoke cigarettes anywhere. A joined restaurant at the premises offers a good selection to eat in or take it to your room. WiFi is also very good. The only drawback was the ice cold pool, haha. I don’t know if it is just me, but one does expect a pool in the Philippines to be warm. It’s indoor, yes, and therefore no sun to heat it, but only cold water is continuously added. I was very much looking forward to a daily swim, but only got to use it once for a few minutes. Overall, a good place to stay.
Käännä
Filipp
Studio Premier -huone, queen-size-vuode
Majoittunut 12. 2024
Perhe
1 arvostelu
3.7/5
Lähetetty 22.2.2025
Хорошее расположение, приветливый персонал, номера как небольшие студии. Санузел чистый, но потертый.
Käännä
Majoituspaikan vastaus: Dear Mr. Flipp,Thank you for taking the time to share your experience. We’re pleased to know that you found our location convenient and our staff friendly.We appreciate your feedback regarding the bathroom condition. Please know that we are continuously working on improvements to enhance our guests’ overall comfort. Your comments are valuable to us, and we will review them with our team.We hope to have the opportunity to provide you with an even better stay in the future.Best regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Vieraskäyttäjä
Studio Standard Deluxe
Majoittunut 1. 2025
Yksin matkustavat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 17.2.2025
今回で2回目の利用でした。マカティの中心部なので リトル東京やグリーンベルト、マカティスクエア、にも近く、周囲に日本人むけのKTVも沢山有り、Sky wayの入口も近いので何処へ行くにも非常に便利です。残念なのは建物がかなり古いのと、円安の影響もあってか、フィリピンにしては料金の割に部屋のグレードが低いです。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing to stay with us again and for sharing your feedback. We’re glad you found our location convenient, with easy access to popular areas like Little Tokyo, Greenbelt, and Makati Square. We understand that the condition of the building may not have met your expectations, and we truly appreciate your honest insights.Please know that we are continuously working on maintaining and improving our facilities to provide a more comfortable stay for our guests. Your comments regarding the value for money are also duly noted, and we will take them into consideration as we enhance our offerings.We hope to have the opportunity to welcome you again in the future and provide you with an even better experience.Best regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Jeddah
Studio Premier -huone, queen-size-vuode
Majoittunut 12. 2024
Pariskunnat
1 arvostelu
4.5/5
Mahtava
Lähetetty 31.1.2025
地點很好,但是可惜沒有自己的早餐,附近商場,吃的便利商店都有,但是浴室排水管易堵塞,是個很安全的地方,隔壁走幾步就是小日本
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your experience with us. We're delighted to know that you found our location convenient and safe, with easy access to shopping malls, convenience stores, and nearby dining options. Your positive remarks about the surroundings and amenities mean a lot to us.We sincerely apologize for the inconvenience caused by the bathroom drain. Please know that we have taken note of this, and our team will ensure that necessary maintenance is carried out to improve our facilities.Regarding breakfast, while we currently do not offer it in-house, we are always looking for ways to enhance our services. We appreciate your feedback and will take it into consideration for future improvements.Thank you again for staying with us. We hope to welcome you back for an even better experience.Best regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Vieraskäyttäjä
Studio Standard Deluxe
Majoittunut 12. 2024
Perhe
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 10.1.2025
My kid loved the pool. We enjoyed our stay here :)
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your perfect review! We’re thrilled to know that you and your child had such a wonderful time with us. It’s heartwarming to hear that the pool was a highlight for your kid and that you enjoyed your stay overall.We hope to welcome you and your family back for another memorable experience soon. If there’s anything we can do to make your next visit even more special, please don’t hesitate to let us know.Best regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Vieraskäyttäjä
Studio Premier Twin
Majoittunut 10. 2024
Perhe
1 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 22.11.2024
The staff are very friendly and helpful. They took their initiatives to help customers. Assisted calling grab for us and explained the fare. 
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback about your recent stay at KL Serviced Residences. We’re thrilled to know that you found our surroundings enjoyable and appreciated the friendliness and helpfulness of our staff.It’s wonderful to hear that our team went above and beyond by assisting you with arranging Grab and explaining the fare details. Taking the initiative to make our guests' experience seamless and convenient is something we strive for daily.We also appreciate your comments on amenities and cleanliness, and we’ll use your insights to continuously enhance our services and facilities.We look forward to the opportunity to welcome you back and provide an even better stay in the future.Best regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Vieraskäyttäjä
Studio Premier Twin
Majoittunut 9. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 30.10.2024
Location is center of every where My kids enjoyed their stay We will surely booked again Breakfast thought was of limited choice But overall it's was superb!!!
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for this fantastic review! We’re thrilled to hear you and your family enjoyed your time with us, especially with our central location making it convenient to explore everything nearby. It’s wonderful to know that your kids had a memorable stay—it’s always our goal to create those special family moments!We appreciate your suggestion regarding our breakfast variety and will certainly consider this as we continue refining our offerings to better serve you. We can’t wait to welcome you back soon for another superb stay, with even more to enjoy.Warmest regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
Vieraskäyttäjä
Studio Standard Deluxe
Majoittunut 9. 2024
Liikematkustajat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 24.10.2024
Great hotel!
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for the glowing review and for rating us a perfect 5 across the board! It’s wonderful to hear that you enjoyed our surroundings, amenities, cleanliness, and the service provided by our team. We’re thrilled that your stay was memorable, and your kind feedback inspires us to keep striving for excellence.We take great pride in making sure our guests feel comfortable and well-cared for, and it’s incredibly rewarding to know that we succeeded during your stay. It was our pleasure to have you with us, and we look forward to welcoming you back soon for another perfect experience!Best regards,Annika R. - Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
IRIMO
Studio Standard Deluxe
Majoittunut 8. 2024
Yksin matkustavat
1 arvostelu
2.7/5
Lähetetty 28.9.2024
まず下水の臭いがひどい。 シャワールームは水が詰まり流れず清潔感がなかった。
Käännä
Majoituspaikan vastaus: Dear Irimo,Thank you for taking the time to share your feedback regarding your recent stay at KL Serviced Residences. We sincerely apologize for the unpleasant experiences you encountered during your visit.We appreciate your positive comments about the surroundings and service, but we are truly sorry to hear about the issues with cleanliness and amenities. The sewage smell and clogged shower are unacceptable, and we understand how this affected your overall experience. Please be assured that your concerns will be addressed immediately with our maintenance and housekeeping teams to ensure that these issues are resolved.We value your feedback as it helps us improve our services and facilities. Should you decide to stay with us again, please reach out directly to me at [your email address]. I would be happy to assist you in ensuring a much more enjoyable stay.Thank you once again for your feedback, and we hope to have the opportunity to welcome you back under better circumstances.Warm regards,Annika R.Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
른함
Studio Premier -huone, queen-size-vuode
Majoittunut 8. 2024
Yksin matkustavat
49 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 18.9.2024
저번 8월에도 그렇고 9월에 지낼 정도로 나름 괜찮은 숙소라고 생각합니다. 저는 레가스피 공원 근처가 숙소로 지내기에 조용하고 좋다고 생각합니다. 아얄라 트라이앵글 가든은 조금 시끄러운 느낌이 들어서요. 근처에 마사지 맛집이 있어서 더 지내기 좋은거 같습니다.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience and giving us a 4.2 rating. We're happy to hear that you enjoyed your stay with us last August and September and appreciated our location near Legazpi Park. It's wonderful to know that the peaceful environment contributed to your pleasant stay.We're glad you found the nearby amenities, like the restaurant, convenient and enjoyable. Your feedback is important to us, and we look forward to welcoming you back for another comfortable stay in the future!Warm regards,Annika R. - Operations ManagerKL Serviced ResidencesManaged by Hospitality Innovators, Inc.
sur
Studio Premier -huone, queen-size-vuode
Majoittunut 3. 2024
Liikematkustajat
5 arvostelu
3.7/5
Lähetetty 23.8.2024
it was very pleassant i stayed for one month. i was there for a business trip, would recommend
Käännä
Majoituspaikan vastaus: Dear Mr. Sur,Thank you for sharing your experience with us. We’re thrilled to hear that your month-long stay was very pleasant and that you found our location and services suitable for your business trip. It’s wonderful to know that our team was able to provide you with the comfort and support you needed during your time with us.We truly appreciate your recommendation and are delighted that we could make your stay enjoyable. If you have any additional feedback or if there’s anything specific you’d like us to improve, please feel free to let us know.Thank you once again for choosing KL Serviced Residences. We look forward to welcoming you back on your next visit.Best regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.
Emiliano
Studio Premier -huone, queen-size-vuode
Majoittunut 1. 2024
Perhe
9 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 16.2.2024
Good balance between costs, quality and position. The cafe below is good option for breakfast/brunch ( breakfast not included). Everytime available water, tea and coffee
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay at KL Serviced Residences and for taking the time to share your experience with us. We are thrilled to hear that you found our hotel to offer a good balance between costs, quality, and location.It's wonderful to know that you enjoyed the offerings at Nono's café and that you found it to be a good option for breakfast/brunch. We strive to provide our guests with convenient amenities, and we are pleased to hear that you appreciated the availability of water, tea, and coffee throughout your stay.Your feedback is truly valuable to us as we continuously strive to improve our services and offerings. We are grateful for your kind words about our staff's kindness and your comfortable stay with us.We look forward to the opportunity of welcoming you back to KL Serviced Residences for another memorable stay in the future. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.
Haozi
Deluxe Studio
Majoittunut 1. 2024
Yksin matkustavat
1 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 13.2.2024
家族が別の部屋に住んでいるので、このホテルに決めました。スタッフも皆さん親切で、快適に過ごさせていただきました。
Käännä
Majoituspaikan vastaus: Dear Mr. Haozi,Thank you for choosing KL Serviced Residences for your recent stay, and for taking the time to share your feedback. We are pleased to hear that you found our staff to be kind and that you had a comfortable stay with us.It's wonderful to know that our hotel met your needs and provided you with a pleasant experience while visiting your family. We truly appreciate your kind words and look forward to welcoming you back again in the future.If there's anything else we can assist you with or if you have any further comments, please feel free to reach out to us anytime.Warm regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.
ChangSara
Deluxe Studio
Majoittunut 1. 2024
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.2.2024
Near greenbelt
Käännä
Majoituspaikan vastaus: Dear ChangSara,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our proximity to Greenbelt. It's always our goal to provide convenience and accessibility to our guests. We hope you had a wonderful time exploring the area and enjoying the amenities nearby.If there's anything else we can assist you with or if you have any further comments or suggestions, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay with us.Best Regards,Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators, Inc.
ChilleraSaGedli
Studio Premier -huone, queen-size-vuode
Majoittunut 10. 2023
Yksin matkustavat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.11.2023
Check in process is seamless. Room is clean and cozy.
Käännä
Majoituspaikan vastaus: Dear Ms. Karla,Thank you for choosing KL Serviced Residences and for taking the time to share your positive experience. We are thrilled to hear that your check-in process was seamless and that you found your room clean and cozy.Your feedback is invaluable, and we are committed to maintaining the high standards of service you experienced. We look forward to welcoming you back for another delightful stay.If there is anything specific you enjoyed or anything we can improve upon, please feel free to share it with us.Best Regards, Annika R. - Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.