Mercure Makassar Nexa Pettarani

Mercure Makassar Nexa Pettarani arvostelua

Mercure Makassar Nexa Pettarani

Jl. A. P. Pettarani No.4, Gn. Sari, Kec. Rappocini, Kota, Mannuruki, Tamalate, Makassar, South Sulawesi, 90222, IndonesiaNäytä hotellin tiedot
Mercure Makassar Nexa Pettarani
Mercure Makassar Nexa PettaraniMercure Makassar Nexa PettaraniMercure Makassar Nexa Pettarani
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.2/5
Erittäin hyvä
40 arvostelu
Vahvistetut arvostelut
Sijainti4.4
Mukavuudet4.0
Palvelu4.4
Puhtaus3.9
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(40)
Positiiviset arviot(37)
Arvostelut valokuvien/videon kera(17)
Mahtava yöpyminen!(8)
Todella hyvä palvelu(6)
Kielteisiä arvosteluja(3)
Ryan
Superior kahden hengen huone
Majoittunut 12. 2024
Liikematkustajat
43 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.12.2024
Nice hotel and service oke Position strategic in near of city
Käännä
qqueen
Superior kahden hengen huone
Majoittunut 10. 2024
Matkusta ystävien kanssa
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 27.11.2024
parkiran sangat luas, staff sangat ramah dan membantu. kamar sangat baik dan bersih, sarapan nya enak dan akses nya sangat mudah karena berada di jalan utama, dekar dengan pusat makanan dan tidak repot jika order taxi online karena kawasan jalan utama pettarani
Käännä
Lidjaya
Superior kahden hengen huone
Majoittunut 6. 2024
Liikematkustajat
42 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 7.6.2024
Handuk hotel perlu di ganti yang baru…menu breakfast juga perlu yang bervariasi…dan kalau kuah2 jangan dingin
Käännä
Majoituspaikan vastaus: Kepada Bapak/Ibu Lidjaya,Salam hangat dari Mercure Makassar Nexa Pettarani!Terima kasih telah meluangkan waktu Anda untuk memberikan ulasan tentang pengalaman menginap Anda di Mercure, komentar Anda terkait fasilitas kamar dan menu sarapan pagi akan Kami bagikan kepada tim terkait agar dapat dilakukan evaluasi. Kami berharap dapat menyambut Anda kembali di Mercure dengan pengalaman yang lebih baik dari yang sebelumnya.Salam,Bayu SunandarAsst. Front Office Manager
Jingshi
Superior kahden hengen huone
Majoittunut 5. 2024
Liikematkustajat
16 arvostelu
2.7/5
Lähetetty 6.5.2024
房間正對着大馬路,所以隔音很差; 洗完澡擦頭的時候發現浴巾下方粘着一小團不知道誰的頭髮; 房間的設施感覺有點舊,浴室水排得很慢; 網絡速度很慢; 對於這個價位的酒店來説品質實在不能讓人滿意。
Käännä
Majoituspaikan vastaus: Dear Mr/Ms. Jingshi,Thank you for choosing Mercure Makassar Nexa Pettarani as your home away from home.It was truly a pleasure to serve you.At Mercure, we take great pride in providing the highest levels of service to our guests, ensuring each and every need is met.However, I do apologize for the shortfall that you have experienced. I am sorry that your experience did not meet your expectations this time, particularly regarding the room facilities.On behalf of Mercure Makassar Nexa Pettarani team, please accept our sincere apology.We remain hopeful of having you stay with us during your future visits to Mercure. We remain at your disposal should require further assistance.Kind regards,Bayu SunandarAssistant Front Office Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 4. 2024
Perhe
9 arvostelu
3.2/5
Lähetetty 14.4.2024
Toilet was not clean when we check in. Heavy soiled did not clean.
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking your time to write us your review. We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations. We are looking forward to welcoming you back to Mercure with better experience. Kind regards, Bayu Sunandar Asst. Front Office Manager
Anonyymi käyttäjä
Superior king -huone
Majoittunut 3. 2024
Liikematkustajat
73 arvostelu
3.2/5
Lähetetty 30.3.2024
Hotel yg membuat saya kaget setelah masuk ke lobby, bau yg sangat menyengat setelah masuk ke lobby hotel, harap kebersihan diperhatikan, karena tamu tdk suka dengan suasana bau yg tidak enak dan sangat menyengat. Kebersihan di lingkungan hotel dan lift juga sangat kurang.
Käännä
Majoituspaikan vastaus: Kepada tamu yang terhormat,Salam hangat dari Mercure Makassar Nexa Pettarani..Kami sangat menyesal mengetahui bahwa Anda kurang menyukai pengalaman menginap Anda kali ini bersama Kami, komentar Anda terkait kebersihan area hotel tentunya akan Kami bagikan kepada tim terkait agar dapat dilakukan evaluasi.Kami menantikan kunjungan Anda selanjutnya di Mercure, dengan pengalaman yang lebih baik dari sebelumnya.Salam,Bayu SunandarAsst. Front Office Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 3. 2024
Liikematkustajat
53 arvostelu
5.0/5
Ylivertainen
Lähetetty 20.3.2024
Friendly staff, clean room and bathroom
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you enjoyed your stay with us. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 3. 2024
Perhe
3 arvostelu
3.5/5
Lähetetty 18.3.2024
The location is strategic, but the experience is not optimal because the hotel cleanliness is not good (the 8th floor hall ceiling leaks everywhere, the room smells musty). Amenities, towels and soap, are also very minimal
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking your time to write us your review.We are very sorry to hear that you feel uncomfortable during your stay with us, your input regarding the hotel cleanliness and facilities will be share to related department for evaluations.We are looking forward to welcoming you back to Mercure with better experience.Kind regards,Bayu SunandarAsst. Front Office Manager
Frederick
Superior kahden hengen huone
Majoittunut 3. 2024
Liikematkustajat
8 arvostelu
4.5/5
Mahtava
Lähetetty 8.3.2024
Overall bagus,cuma alat2 di tempat gymnya kurang banyak.
Käännä
Majoituspaikan vastaus: Dear Mr. Frederick,Thank you so much for taking the time to write us a review. We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you enjoyed your stay with us, your comment regarding gym facilities will be shared to related department for evaluation. Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible. We look forward to welcoming you back again in the future. Kind regards, Bayu SUNANDAR Asst. Front Office Manager
Vieraskäyttäjä
Superior king -huone
Majoittunut 1. 2024
Yksin matkustavat
9 arvostelu
5.0/5
Ylivertainen
Lähetetty 25.1.2024
Sangat menyenangkanSangat menyenangkanSangat menyenangkanSangat menyenangkanSangat menyenangkanSangat menyenangkanSangat menyenangkanSangat menyenangkanSangat menyenangkanSangat menyenangkan
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to write us a review.We are thrilled that everything met your expectations and our team made an impact on you. I am delighted to read that you like the hotel cleanliness and services from our team.Your feedback inspires us to continue with our efforts to maintain our high standards and ensure that every guest has the best experience possible.We look forward to welcoming you back again in the future.Kind regards,Bayu SUNANDARAsst. Front Office Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 1. 2024
Yksin matkustavat
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.1.2024
Hotelnya bersih pelayananx jg bagus
Käännä
Majoituspaikan vastaus: Dear Guest,Salam hangat dari Mercure Makassar Nexa Pettarani.Sangat menyenangkan buat kami dapat memberikan pelayanan yang memuaskan buat Anda serta kamar yang bersih ketika berkunjung di Hotel kami. Ini akan menjadi motivasi buat kami & tim agar senantiasa meberikan yang terbaik buat tamu-tamu Hotel. Kami berharap dapat menyambut Anda dikunjungan selanjutnya dengan pengalaman yang menyenangkan seperti kunjungan sebelumnya. Terima kasih.Salam hangat,Muhammad Aras RAHMANRoom Division Manager
ABDUL RAHMAN
Superior king -huone
Majoittunut 1. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.1.2024
Nice hotel with a perfect services. Their staff are very kind.
Käännä
Majoituspaikan vastaus: Dear Rahman (Mr.),Thank you for taking the time to tell us about your experience at Mercure Makassar Nexa Pettarani. I am pleased to know that you have an excellent experience. Your excited with a perfect services from our staff surely are shared to the team. This will excited the team as well as giving them motivation to keep improving the quality of our services. Once again, thank you for sharing your experience with us. Stay safe and look forward to welcoming you again soon at Mercure. Best regards, Muh. Aras RAHMAN Room Division Manager
muhammad yusuf mahbub
Majoittunut 11. 2023
Perhe
14 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.1.2024
Best experience
Käännä
Majoituspaikan vastaus: Dear Muhammad Yusuf Mahbub (Mr.), We very much appreciate your feedback regarding your recent stay at the Mercure Makassar Nexa Pettarani. It is always a pleasure to receive positive feedback and it will be a pleasure to share your commendation with the entire team. I am sure that this feedback will serve as an encouragement to all of our team members as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Muh. Aras Rahman Room Division Manager
Vieraskäyttäjä
Superior kahden hengen huone
Majoittunut 11. 2023
Liikematkustajat
40 arvostelu
2.0/5
Lähetetty 14.11.2023
酒店的位置離市區中心很遠,屬於比較邊緣的位置。房間味道很重,而且被子很臟,衞生不好
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wiwied NURSEKA General Manager
Changtunuotasuo
Superior kahden hengen huone
Majoittunut 10. 2023
Pariskunnat
5 arvostelu
2.5/5
Lähetetty 20.10.2023
窗户是不能打開的,設施老舊,床單和被罩發黃,杯子還有污漬,洗漱用品衹放了一套,香皂也沒有放,找酒店要了才送到房間來的。
Käännä
Majoituspaikan vastaus: Dear Changtunuotasua, Thank you for taking the time to tell us about your experience at the Mercure Makassar Nexa Pettarani. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wiwied NURSEKA General Manager