El Mouradi Cap Mahdia

I was very disappointed with the service and the behavior specifically the receptionist. We booked for an all inclusive stay and when we got there we were told that it was “well know hotel policy” that the all inclusive option doesn’t include alcohol if you booked for less than 3 nights… we checked other websites for the same hotel and the actually differentiate between all-in and all-in soft for less than three nights Trip.com offered us “15€ compensation” as if it was enough 🤷🏻‍♀️ The beach was amazing and we decided to give it a chance and a third night, change to a cleaner room and get our all-in bracelets but after paying they told us that, as it was a “different booking” it still doesn’t apply to the “minimum 3 night rule” for alcohol 🤯 Food was okay, beach was amazing but the I still wouldn’t recommend it because of their behavior, how they talked to us, the lack of information and honesty and ofc the cleanliness

Everything is normal But food is not good. And room are not clean and there are many incges But a beautiful experience and a very beautiful sea.

Great all inclusive hotel Great customer service reception they are very helpful and friendly also hotel manger she’s humble person and great customer service & care

Mahdia It was a long check in saying they cant find booking then they can Room comfortable and clean its a bit dated Nothing explained about mealtimes or hotel Restaurent nightmare Dont know what you are eating no descriptions of food Ques horrendous Food half cooked They run out of dishes Coffee dreadful Water they sell with money but yet all i clusive Deck chairs have no mattress apparently with money

"It was a failed experience. There was a delay in receiving the room by an hour and a half. The room was not equipped with a double bed as per the booking. All services were poor, and the booking was made in dollars but was charged in euros, which added a significant extra amount.

Très bon séjour. L animation à la hauteur de sa prestation. Les jeunes sont très gentils. Bonne continuation ! La nourriture correcte. Les chambres ont besoin d un coup de neuf Le personnel bar réception est très agréable. La piscine est très propre. La plage également.