Vieraskäyttäjä
30. joulukuuta 2024
My stay at Hotel Duke, Madurai, was good overall, with comfortable rooms, tasty food, and a nice complimentary breakfast. However, I had a bad experience with the night security guard on December 27, 2024. He was extremely rude and displayed discriminatory behavior toward people from Kerala, making inappropriate comments that were unacceptable. To make matters worse, I found several scratches on my car, and I strongly suspect the security guard was involved. Despite reporting this to the reception, no action was taken, and the issue was ignored. While the morning guard was polite, the management failed to address the complaint. Such behavior overshadowed the otherwise decent experience. I urge the hotel to take strict action to avoid such incidents.
Käännä