La Vivanta Hotel

Had bad experience in Vivanta no tv working no hot water broken shower smelly washroom non professional staffs

I have stayed in this hotel 3 years before. I can see total degradation in quality of infrastructure and service. I ordered coffee...I didn't get it even after 1 HR. Restaurant service is totally not acceptable. Nothing good about this hotel. Please avoid at all costs.

Room was not ready while arrival. Balcony full of cigarette buds. pillow, bedsheets not changed. Need to request often for basic needs. 🦟 are lot to disturb our sleep.

vivanta s Dining is perfect,Taste and quality of the food is value for money. very helpful room service and they maintaining the time punctuality to serve the foods to the room very quickly 😊 it's a good stay the rooms are very luxury

I recently stayed at your property, and my experience was extremely disappointing. I would like to bring the following concerns to your attention: 1. Rat in the room: we couldn’t sleep the entire night due to a rat moving in the room. Despite requesting a room change in the morning, no action was taken to address this issue. 2. Non-functional lift: the lift malfunctioned twice during our stay, and we were stuck inside, which was distressing and unsafe. 3. Staircase safety: some staircases lack railings, posing a significant safety risk for both children and adults. 4. Non-functional telephone: the room telephone was not working, making it inconvenient to contact reception. 5. Basic amenities: even for essentials like water, towels, and soap, we had to visit the reception multiple times to request them. 6. Bathroom issues: the bathroom taps were leaking, adding to the discomfort. This experience was far below expectations, and it left us feeling that our money was completely wasted. Considering the severity of the issues and the inconvenience caused, we request a refund as compensation for our terrible experience. We hope to hear from you promptly regarding this matter.

Both make my trip and hotel scamming people here. There are a lot of issues related to my stay like cleanliness, staff service, safety , I have raised all these to MMT but MMT also didn't take any action. When I reached the Hotel they said your booking was cancelled , it was totally shocking and more shocking when MMT didn't take any action. Please don't book this hotel , you will really regret it. And the worst part is MMT didn't take any action.