Vieraskäyttäjä
25. joulukuuta 2024
before you book this hotel, read this! this hotel is a nightmare, managed by an unprofessional and rude manager. here’s what we experienced: the hotel advertises two types of rooms: 1. executive deluxe (triple bed, 2. standard twin rooms. we booked two executive deluxe rooms. however, upon check-in, downgraded one of our rooms to a standard twin, despite the higher amount we paid. the twin room was in terrible condition—dirty floors, trash from previous guests, and poor hygiene overall (see attached photos). after a heated argument and escalate the issue to the property owner reluctantly changed the room after initially refusing, claiming the hotel was full. his behavior was extremely unprofessional, and his anger issues made the situation even worse. it’s clear they charge and then try to pass off cheaper rooms, pretending ignorance of bookings. we only ended up here because other properties were sold out due to the season. save yourself the trouble and avoid this hotel at all costs.
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