Líbere Madrid Palacio Real arvostelua

Disappointed. Has a rubbish collection point just outside our window, where at 12:00 night there are lots of noise generated by truck collecting the rubbish. The air conditioner is not clean for a long time, could see quite lots of dirt inside. No service at all. You need to use whatsapp to contact service or make complaints. We lived for 5days and need to deal with rubbish by ourselves. No laundry service or washing machine. fortunately there is a laundry shop near. Only 4big lockers and 6 small lockers for.whole hotel and always full. We need to tow our luggages with us after checkout.

酒店位置非常好，不過是個自助酒店，沒有前台，入住登記非常麻煩，全部靠自己，入住期間打掃衞生是需要收費的，房間空調基本屬於擺設，聯繫了酒店説空調修好了，結果回去一看就是加了一部風扇，我們入住的房間比較好吵，半夜有手垃圾的車非常嚇人，床是夠一家4口住了。

Location very good, just 5 mins walk to the shopping area. Department store just next door, very nice area. Everything is walkable distance. =)

Disfruté la estancia en general, las habitaciones tipo estudio son muy cómodas pero el servicio al cliente es todo virtual por lo que no tienen asistencia personalizada en mi opinión, es bueno pero me hubiera gustado que alguien estuviera físicamente en la recepción. 👍🏻

Lovely! This is a very nice place for travel, everything is clean and insanely huge space, I am having a great time.

當初在這裏訂房間的時候，說明有24小時前台服務。但是去到酒店才發現需要網上自行辦理入住， 不會有人工服務。事前沒有收到電郵通知，要用對講機問員工才知道因為經這裏訂房時我留的郵箱沒有給他們而導致我沒有收到資訊。再加上之前也寫了有禮賓部服務，但問他們才知道，如果把行李寄存是沒有人看管，那麼完全沒有安全性可言！由於我提前到了想先寄存行李都不能，導致我唯有拿着很多行李到街上等到三點才能入住到。這個真的超差的體驗！！入到房間接很重的發霉味，要噴香水才能勉強蓋過那個味道，但是出完一整天回去又會變返發霉味。不過設施還算齊全，也有煮食器材和餐具，電視亦可以連接電話播放。