Hotel Villa Real, a Member of Preferred Hotels & Resorts arvostelua

Majoituspaikan vastaus: 尊敬的客人，感謝您與我們分享您的體驗。我們很高興您對我們酒店的傳統風格和開闊的視野感到滿意。這些都是我們酒店的獨特之處，我們的位置優越，可以俯瞰美麗的Parque del Retiro公園和Botanical Gardens，同時我們的建築和內部裝飾也體現了馬德里中心的古典風格。我們期待着再次歡迎您的光臨。最誠摯的祝福，Andreu Canals, General Manager

Majoituspaikan vastaus: Dear Guest,We sincerely appreciate you taking the time to share your feedback about your stay.We are delighted that you had an enjoyable experience at our hotel.It's wonderful to hear that you found our staff friendly and welcoming, and our hotel to be of good value. We take great pride in providing exceptional service to all our guests. However, we regret that you experienced some discomfort due to noise from other rooms. Our hotel, being a classic building in the heart of Madrid, has certain architectural characteristics. Regarding the gym, while it is compact, we aim to provide essential equipment for our guests' fitness needs. We appreciate your input regarding these and the hotel's standing and will consider it as we plan future upgrades to our facilities.Nonetheless, we're thrilled that you were pleased with our prime location. Being situated in the Plaza de las Cortes, right in front of the Congress of Deputies and just a few minutes from the emblematic Puerta del Sol, we offer our guests easy access to Madrid's cultural, political, and financial center.We hope to have the pleasure of welcoming you back for an even more enjoyable stay in the future.Best regards,Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的客人，感謝您與我們分享您的體驗。我們很高興您對提前入住感到滿意，這是我們靈活的服務之一，旨在為客人提供舒適便捷的入住體驗。期待您再次光臨。最好的祝願，Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的客户，感謝您與我們分享您的體驗。我們很高興您在Hotel Villa Real的體驗總體上是積極的。我們很高興您對酒店的服務感到滿意，並迅速解決了您提出的特殊需求。此外，能夠知道您對我們豐盛的早餐和迷你吧的冷飲補給感到滿意，我們感到非常高興。然而，我們注意到您對酒店的現代化程度有所保留。請允許我們向您保證，雖然我們的建築風格體現了傳統的魅力，但我們始終致力於與時俱進，確保設施和服務質量符合現代旅客的期待。我們將您的反饋視為提升我們服務的寶貴機會。最後，我們非常高興您對酒店的中心位置感到滿意，這使得客人可以輕鬆步行到達馬德里的重要景點，如普拉多博物館和太陽門廣場。我們位於藝術三角地帶的獨特位置，讓客人可以充分享受城市的文化和歷史。我們期待着再次歡迎您的光臨。最誠摯的問候，Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的Flower,感謝您與我們分享您的住宿體驗。我們很高興您對Hotel Villa Real的客房清潔度、設施以及服務感到滿意。我們的工作人員一直致力於為客人提供友好和貼心的服務，使每位入住的客人都有賓至如歸的感覺。此外，我們的客房設備完善，旨在為客人提供舒適便捷的住宿環境。我們期待着您的再次光臨。最誠摯的問候，Andreu Canals, General Manager

Majoituspaikan vastaus: Dear Guest, Please accept our sincere thanks for your kind review.We are delighted to know your stay at Hotel Villa Real was a pleasant one.We are pleased that you found our location convenient and our staff friendly. It's also great to hear that you appreciated the cleanliness and comfort of our rooms. Our team takes great pride in providing a welcoming atmosphere and it's rewarding to know that these efforts have resonated with you.We look forward to welcoming you again. Best wishes,Andreu Canals, General Manager

Majoituspaikan vastaus: Dear Guest, Please accept our sincere thanks for your kind review.It is a pleasure to know that your stay at Hotel Villa Real was so enjoyable.We are delighted that you found our location convenient for exploring the city's major attractions and that our front desk staff were able to contribute positively to your experience. It is also gratifying to hear that the proximity to various dining options and a mini supermarket added to the convenience of your visit.We look forward to seeing you again in the future.We also wish you happy Holidays,Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的客人，感謝您與我們分享您的體驗。我們遺憾地瞭解到，您的住宿體驗未能達到您的期望。關於您提到的房間條件，我們始終致力於提供高標準的住宿環境，並且我們的設施經過精心挑選和維護。此外，我們為您在床鋪舒適度方面的不便感到抱歉。我們提供的所有床都旨在為客人提供優質的睡眠體驗。對於您在早餐方面的不滿，我們特別遺憾。我們的早餐通常受到客人的高度評價，提供多樣化的選擇，包括現做的熱菜。我們將您的反饋視為改進服務的機會。對於馬桶的問題，我們深表歉意，並希望能有機會在未來為您提供更周到的服務。我們期待着有機會在未來為您提供更滿意的體驗，此致，Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的客户，感謝您與我們分享您的體驗。我們很高興您在Hotel Villa Real的體驗如此美好。我們很高興您對旅行感到滿意，我們酒店地處馬德里市中心，緊鄰西班牙國會議會並且步行即可到達普拉多博物館等著名景點，這裡是遊覽城市的理想起點。我們期待着您的再次光臨。祝好，Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的客人，感謝您與我們分享您的入住體驗。我們很高興您對Hotel Villa Real的整體感受非常積極。我們十分高興您欣賞我們酒店的陽台景觀，並享受到了我們優雅的氛圍。能夠為您提供禮貌周到的服務，並在攜帶行李時得到您的認可，對我們來説是極大的榮幸。我們的團隊一直致力於營造温馨迷人的環境，以及提供無微不至的服務，以確保每位客人都能擁有難忘的住宿體驗。期待再次歡迎您的光臨。最誠摯的祝福！Andreu Canals, General Manager

Majoituspaikan vastaus: Dear Guest,Thanks for sharing your experience with us.We are delighted that you found our staff accommodating and our hotel's location convenient for your needs, as we pride ourselves on offering friendly service and an excellent base for exploring Madrid's cultural and historical highlights.However, we understand that there is always room for improvement and appreciate your candid remarks regarding the need for an update. We continually strive to enhance our accommodation and services to deliver an exceptional experience to all our guests.Finally, it is wonderful that you recognized the value we offer through our competitive pricing. We hope you were able to enjoy the array of amenities available at Hotel Villa Real, such as the East 47 Restaurant & Cocktail Bar, our well-equipped gym, and the rooftop terrace with its pool, during your stay.Thank you again; we hope that you will return. Best wishes,Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的客户，感謝您與我們分享您的入住體驗。我們非常高興您在Hotel Villa Real的體驗如此美好。我們很高興您對於我們的兩卧室房間、合理的價格、暢飲的minibar和二樓的露台感到滿意。您的正面評價對我們而言意義重大，尤其是您提到了酒店的地理位置優越，步行即可到達三大博物館。Hotel Villa Real地處馬德里文化、政治和金融中心，是探索城市、商務和休閑的理想住所。我們期待着再次歡迎您的光臨。祝好！Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的客人，感謝您與我們分享您的入住體驗。我們很高興您對我們酒店的地理位置以及性價比表示滿意。酒店位置優越，靠近普拉多博物館、索菲亞王后國家藝術中心博物館和泰森博內米薩博物館，是探索馬德里心臟地帶的理想之地。我們期待着在不久的將來再次歡迎您的光臨。最誠摯的問候！Andreu Canals, General Manager

Majoituspaikan vastaus: 尊敬的客人，感謝您與我們分享您的體驗。我們很高興您在Hotel Villa Real的體驗非常棒。我們非常高興您對酒店的設施和清潔度表示讚賞。我們的團隊始終致力於為客人提供乾淨舒適的環境，並確保每一位客人都能享受到便捷的服務。同時，您對酒店的地理位置和周圍環境的正面評價也讓我們感到欣慰。坐落在市中心的Plaza de las Cortes，毗鄰西班牙議會，我們的位置確保了客人可以輕鬆訪問包括普拉多博物館和索菲亞王后國家藝術中心在內的多個博物館，以及其他馬德里的主要景點。我們期待您再次光臨。最誠摯的祝福!Andreu Canals, General Manager