The best hotel to stay in Madrid, every are there, like helpful and friendly staff, clean, breakfast very delicious and the hotel are ok
Käännä
Gustavo
Kahden hengen huone näköalalla
Majoittunut 11. 2024
Pariskunnat
15 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.12.2024
Estupendo hotel, excelente servicio. Bien ubicado. Muy buen desayuno. Habitación cómoda, blanco excepcional.
Käännä
Majoituspaikan vastaus: Estimado Gustavo,¡Agradecemos mucho su reseña! Nos alegra saber que disfrutó de la atención de nuestro personal y que disfrutó de nuestro delicioso desayuno y sus distintas opciones de platos a la carta, con posibilidad de disfrutarlo sin prisas, hasta las 2PM. Asimismo, nos alegra también saber que disfrutó de nuestra céntrica ubicación en el corazón de la Gran Vía madrileña y nuestras instalaciones.¡Esperamos verles de nuevo pronto y brindarles otra experiencia increíble en Vincci The Mint!Atentamente,Cristina SánchezGuest Experience Manager
Majoituspaikan vastaus: Dear guest,Thank you so much for taking the time to share your review and the wonderful photos of your favorite spots and details at Vincci The Mint!We are happy to hear that you enjoyed the complimentary upgrade to a room with views of Gran Vía. It is delightful to know that having a balcony instead of a window allowed you to enjoy the privileged panoramic view of this iconic part of Madrid.Your kind words and attention to detail mean a lot to us. We hope to welcome you back soon for another memorable stay!Kind regards,Cristina SánchezGuest Experience Manager
Choiwah1216
Kahden hengen huone
Majoittunut 10. 2024
Pariskunnat
37 arvostelu
4.2/5
Erittäin hyvä
Lähetetty 3.11.2024
位置十分好,服務員友善,但浴室有點舊!花灑不好用!
Käännä
Majoituspaikan vastaus: Dear Choiwah1216,We sincerely thank you for your review and for choosing us as your first accommodation option in Madrid. We are delighted to hear that you had a good experience at Vincci The Mint, as your satisfaction is our greatest reward.Furthermore, we confirm that we will take your feedback into consideration as we continue to improve the quality of our services.It has been a pleasure for our entire team to serve you. Please do not hesitate to contact us if you return to Madrid. We will be delighted to welcome you back :)Kind regards,Cristina SánchezGuest Experience Manager
Vieraskäyttäjä
Kahden hengen huone
Majoittunut 9. 2024
Liikematkustajat
32 arvostelu
3.5/5
Lähetetty 2.11.2024
以後再也不來了
Käännä
Majoituspaikan vastaus: Dear guest,We are sorry that you had a negative experience, and we appreciate you sharing your feedback with us. Since this is an anonymous comment without further information, we would be grateful if you could contact us to share more about your experience so we can take the necessary steps to improve our services.We look forward to hearing from you.Kind regards,Cristina SánchezGuest Experience Manager
Vincentpuma
Kahden hengen huone
Majoittunut 9. 2024
Liikematkustajat
20 arvostelu
5.0/5
Ylivertainen
Lähetetty 28.10.2024
馬德里最棒的位置
Käännä
Majoituspaikan vastaus: Dear Vincentpuma,Thank you for choosing us and for awarding us the highest rating in your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon:) !Kind regards,Cristina SánchezGuest Experience Manager
Huqingqing
Kahden hengen huone
Majoittunut 8. 2024
Liikematkustajat
20 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.10.2024
位置很中心!
Käännä
Majoituspaikan vastaus: Dear Huqinqing,Thank you for fantastic review! We are delighted to know that you enjoyed the quality and variety of our breakfast offerings. We continuously strive to provide a diverse and excellent breakfast experience for our guests, and your satisfaction is our greatest reward:)We hope to have the opportunity to welcome you back in the future. Thank you for choosing us for your stay!Kind regards,Cristina SánchezGuest Experience Manager
Majoituspaikan vastaus: Dear guest,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience.It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another positive stay:)Kind regards,Cristina SánchezGuest Experience Manager
Vieraskäyttäjä
Kahden hengen huone näköalalla
Majoittunut 8. 2024
Liikematkustajat
30 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.9.2024
酒店服務人員很熱情
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience. It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.At Vincci The Mint, we believe that "the little details make the difference," and we are glad that you enjoyed them all. We also appreciate your kind words about our staff, who are undoubtedly the cornerstone of our hotel, and we are proud to know that you received all the necessary attention. We look forward to the pleasure of welcoming you again on your next visit to Madrid.Kind regards,Cristina SánchezGuest Experience Manager
Majoituspaikan vastaus: Dear guest,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel.Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,Cristina SánchezGuest Experience Manager
VIAJES IBERIASIA
Kahden hengen huone näköalalla
Majoittunut 6. 2024
Liikematkustajat
11 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.9.2024
good hotel with good service
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel.Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,Cristina SánchezGuest Experience Manager
Vieraskäyttäjä
Kahden hengen huone
Majoittunut 8. 2024
Liikematkustajat
5 arvostelu
4.7/5
Mahtava
Lähetetty 12.9.2024
酒店服務nice
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,Cristina SánchezGuest Experience Manager