Vincci the Mint arvostelua

Majoituspaikan vastaus: Dear LauRoRa,Thank you for granting us the highest rating in your review! We greatly appreciate your positive feedback and your time taken to share your experience. It is a pleasure to know that you had such a wonderful stay with us, your satisfaction is our utmost priority and we strive to provide exceptional service and a memorable experience for all our guests.At Vincci The Mint, we believe that "the little details make the difference," and we are glad that you enjoyed them all. We also appreciate your kind words about our staff, who are undoubtedly the cornerstone of our hotel, and we are proud to know that you received all the necessary attention. We look forward to the pleasure of welcoming you again on your next visit to Madrid.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Mrs. Yoo,Thank you for awarding us the highest rating in your review! We truly appreciate your positive feedback and the time you took to share your experience.It brings us great joy to know that you had such a wonderful stay with us. Your satisfaction is our top priority, and we are committed to providing exceptional service and creating memorable experiences for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another enjoyable stay.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Mrs. Liu,First of all, we would like to express our heartfelt gratitude for awarding us the highest rating in your review! We are truly thrilled to know that you had such a fantastic experience during your stay.We look forward to welcoming you back in the future for another wonderful visit.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Vajra🐰,We sincerely thank you for your review and for choosing us as your first accommodation option in Madrid. We are delighted to hear that you had a good experience at Vincci The Mint, as your satisfaction is our greatest reward.Furthermore, we confirm that we will take your feedback into consideration as we continue to improve the quality of our services.It has been a pleasure for our entire team to serve you. Please do not hesitate to contact us if you return to Madrid. We will be delighted to welcome you back.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Hamzi Akil,Thank you for awarding us the highest rating in your review! We truly appreciate your positive feedback and the time you took to share your experience.It brings us great joy to know that you had such a wonderful stay with us. Your satisfaction is our top priority, and we are committed to providing exceptional service and creating memorable experiences for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another enjoyable stay.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Guest User,We regret that you did not like our à la carte buffet breakfast system during your stay, but we are even more sorry to hear that you were unable to have breakfast on either of the two days. Could you provide us with more details about this? As we did provide you with the menu so you could order any dishes or drinks you wanted, we would like to understand what the issue or inconvenience was that prevented you from ordering.On the other hand, we deeply regret that the assigned room did not meet your expectations due to external noise from the street. Your comfort is of utmost importance to us, and we sincerely apologize for any inconvenience caused. I confirm that I have forwarded your comments to the technical service team so they can review the soundproofing in that room.We look forward to welcoming you back in the future to offer you a better experience.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Yisuo100,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon !Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Estimado Akilman,¡Agradecemos mucho su reseña! Nos alegra saber que disfrutó de la atención de nuestro personal, en especial de nuestro compañero Pablo, sin duda un pilar fundamental en nuestro equipo. Aprovecho también la oportunidad para darles las gracias por elegirnos y será un placer poder darles la bienvenida si regresan a Madrid. No duden en contactar con nosotros para cualquier asistencia adicional que necesiten, quedamos a su completa disposición.Atentamente,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear guest,We sincerely thank you for your review and for choosing us as your first accommodation option in Madrid. We are delighted to hear that you had a good experience at Vincci The Mint, as your satisfaction is our greatest reward.Furthermore, we confirm that we will take your feedback into consideration as we continue to improve the quality of our services. We are sorry that our breakfast style was not to your preference. With this à la carte buffet concept, we aim to ensure that each dish is served freshly made and that ingredients can be customised to your taste.It has been a pleasure for our entire team to serve you. Please do not hesitate to contact us if you return to Madrid. We will be delighted to welcome you back !Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Guest,Thank you for choosing us and for sharing your review. We are delighted to know that you had a positive experience and we look forward to welcoming you back again soon.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Guest,Thank you for awarding us the highest rating in your review! We truly appreciate your positive feedback and the time you took to share your experience.It brings us great joy to know that you had such a wonderful stay with us. Your satisfaction is our top priority, and we are committed to providing exceptional service and creating memorable experiences for all our guests.Once again, we sincerely thank you for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future for another enjoyable stay.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Yangyangzenmebuchicao,We sincerely thank you for your review and for choosing us as your first accommodation option in Madrid. We are delighted to hear that you had a good experience at Vincci The Mint, as your satisfaction is our greatest reward.Furthermore, we confirm that we will take your feedback into consideration as we continue to improve the quality of our services. However, after reviewing your comment that "in the room, the shower only has hot water, with no cold water," we regret the inconvenience, and our technical service department will check it. For your future stays, please notify us immediately, as the showers do have both hot and cold water, and the temperature can be adjusted.Additionally, we would like to inform you that the housekeeping team replenishes the minibar water during your stay. Two complimentary minibar water bottles are provided per day, except when the "Do Not Disturb" sign is placed or if we are unable to carry out the cleaning service for any other reason.It has been a pleasure for our entire team to serve you. Please do not hesitate to contact us if you return to Madrid. We will be delighted to welcome you back.Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Guest,First of all, we would like to express our heartfelt gratitude for awarding us the highest rating in your review! We are truly thrilled to know that you had such a fantastic experience during your stay.We look forward to welcoming you back in the future for another wonderful visit. Kind regards,Cristina SánchezGuest Experience Manager

Majoituspaikan vastaus: Dear Mr. Serrán,Thank you for choosing our establishment, and for taking the time to share your positive experience! We are delighted to hear that you had a wonderful stay at our hotel. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Should you decide to return to Madrid in the future, we would be honored to welcome you back to our hotel. Please do not hesitate to reach out to us whenever you plan your next visit, we look forward to hosting you again.Kind regards,Cristina SánchezGuest Experience Manager