Hyatt Regency Hesperia Madrid arvostelua

Majoituspaikan vastaus: Dear guest,Thank you very much for your valued time and kind feedback!!We are delighted to know that your stay was according to your expectations and were able to offer you a pleasant time as you deserve. Personally, I would like to thank you for your very generous comments, will be gratefully shared with our hotel team.We hope to continue being your preferred hotel in Madrid and welcome you again, very soon to ensure our best.Thanks for your loyalty to Hyatt.Sincerely,Guest Experience Department

Majoituspaikan vastaus: Dear guest,Thank you very much for your valued time and kind feedback!!We are glad to know that your stay was according to your expectations, and we were able to assure you a pleasant time as you deserve. The appreciation comments about our team and service will be gratefully shared with our team. We hope to continue being your preferred hotel in Madrid and welcome you again very soon.Sincerely,Guest Experenice Department

Majoituspaikan vastaus: Dear guest, Thank you for your valued time to share your kind feedback about your last stay at Hyatt Regency Hesperia Madrid!!It is a real pleasure to know that the service provided by the hotel team has met your expectations, and that you enjoyed our facilities. We hope to see you again very soon.Sincerely,Guest Experience Department

Majoituspaikan vastaus: Estimado huésped:Muchas gracias por elegirnos para su reciente estancia y por sus amables palabras. Nos alegramos enormemente de que disfrutara por completo de su tiempo con nosotros y esperamos volver a darle la bienvenida muy pronto.Un saludo,Departamento de Guest Experience

Majoituspaikan vastaus: Dear Mariia,Thank you for taking a moment to share your feedback with us.We are sorry to hear that your stay did not live up to your expectations or ours. We apologize for any inconveniences that may have occured during your time with us. We appreciate your comments that allow us to keep working every day to offer the best stay to all our guests. We can assure you that our hotel has high cleaning standards and there is a team dedicated to ensure a perfect condition at all times. If there were any particular issues regarding the cleanliness during your stay, do not hesitate to share them with us. Regarding the water, our hotel provides free courtesy water on the arrival date, and also provides a minibar with paying water for the rest of your stay. We would like to extend our apologies again for any inconveniences and thank you for your feedback.We hope we will have the opportunity to welcome you again in the future.Cordially,Guest Experience Department

Majoituspaikan vastaus: Dear Yibiliya,Thank you for choosing us for your recent stay and for your kind words. We are very glad that you enjoyed your stay and we hope to welcome you back very soon.Sincerely,Guest Experience Department

Majoituspaikan vastaus: Dear Guest,Thank you for choosing us your recent stay, and for taking a moment of your time to give us your feedback.We are glad that you enjoyed your time with us, and we hope to welcome you back during your next visit to Madrid.Cordially,Guest Experience Department

Majoituspaikan vastaus: Dear M. Daxiquefei,Thank you for taking the time to share your experience with us.Firstly, we would like to extend our apologies for any inconveniences you may have suffered due to the noise or the smell. We value and appreciate you sharing with us such issues as this allow us on keep working daily to offer the best services to all our guests. We have shared your comments with our Maintenance Manager in order to make sure our double-window system is properly working. We have installed this system to avoid issues such as you described.Secondly, we assure you that in no way the hotel assigns rooms depending on the country of origin of our guests. Hyatt is proud of its "We embrace everyone" value that is at the core of every Hyatt property and all of our team members work by it. Lastly, we deeply regret that your experience did not live up to your expectations or ours, however we need to reiterate that there is no origin bias in any of our actions. We would also like to extend again our apologies for any inconveniences during your stay, and we guarantee you that we would make our utmost to make the most of your next stay if you decide to visit us again.We remain at your disposal if we can be of any help.Cordially,Guest Experience Department

Majoituspaikan vastaus: Dear Wangdongxue,Thank you for sharing your feedback with us. We are glad to hear that you enjoyed your stay and our facilities.We hope to welcome you back very soon.Cordially,Guest Experience Department

Majoituspaikan vastaus: Dear Guest,Thank you for taking a moment to share your experience with us. We are very happy that you enjoyed your stay and our location.We hope to welcome you back very soon.Cordially,Guest Experience Department

Majoituspaikan vastaus: Dear Guest,Thank your for dedicating a moment to share your feedback with us, and thank you very much for your kind words. We are glad that you enjoyed your stay and our facilities.We hope to welcome you again during your next visit to Madrid.Cordially,Guest Experience Department

Majoituspaikan vastaus: Dear Guest,Thank you for taking a moment of your time to share your experience with us. We are excited that enjoyed your stay, our facilities and the breakfast service. We hope to welcome you back very soon.Cordially,Guest Experience Department

Majoituspaikan vastaus: Dear Guest,Thank you very much for your time in sharing your feedback.We are glad that you enjoyed your stay with us and we hope hope to welcome you back during your next trip to Madrid.Cordially,Guest Experience Department