Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your recent experience at the NH Collection Gran Via. We greatly appreciate your feedback and are pleased to know that you enjoyed our central location and the cleanliness of our rooms. We look forward to welcoming you back in the near future! Best regards,María Martín - Guest Relations
Majoituspaikan vastaus: Dear Guest,Thank you very much for your feedback. We are glad to hear that you found our room clean. Our modern style rooms provide our guests with a unique and memorable experience.We are happy to hear that you enjoyed our breakfast served on the 8th floor. Our goal is always to offer a dining experience that complements the breathtaking views.We hope you will enjoy your stay with us again soon.Kind regardsBianca Fotea - Guest Relations
Majoituspaikan vastaus: Dear guest, We are pleased to hear that you were satisfied with our hotel in Madrid, especially with our cleanliness and facilities. We are always committed to providing our guests with a comfortable and pleasant environment. Our location in the center of the city allows us to be within walking distance of the main points of interest in Madrid. We understand that you are referring to Parque del Retiro, which is a 15-minute walk from the hotel. However, we appreciate your feedback as it helps us better understand our guests' perspectives. We look forward to the opportunity to welcome you again in the future and hope that your next visit will be even more pleasant.Best regards,María Martín - Guest Relations
Majoituspaikan vastaus: Dear guest, Your kind review is truly appreciated; your feedback is invaluable to us! It's delightful to hear that you found our location in the heart of the city to be particularly convenient for your travels and restaurant options.Moreover, the NH Collection Gran Vía team strives to provide our guests with the highest level of convenience and comfort. That's why we hope that during your stay you were able to experience the dedication and hospitality that our team is known for.We hope to have the pleasure of welcoming you back in the near future! :) Núria Brunsó - Guest Relations
Daniel William
Jr. Suite Double View
Majoittunut 11. 2024
Perhe
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 8.3.2025
Very nice.
Käännä
Majoituspaikan vastaus: Dear Daniel,Thank you for taking the time to share your recent experience at the NH Collection Gran Via. We are pleased to know that you had a wonderful stay with us in the heart of Madrid.We look forward to welcoming you back soon!Best regards,María MartínGuest Relations
ayman
Superior-huone - Näköala
Majoittunut 12. 2024
Yksin matkustavat
2 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 3.3.2025
Cleanliness and location was outstanding
Käännä
Majoituspaikan vastaus: Dear Ayman,Thank you for taking the time to share your recent experience at the NH Collection Gran Via, we greatly appreciate your feedback and are pleased to know that you had a wonderful stay with us. Thank you for your special mention to our cleanliness, we will pass on your kind comments to the Housekeeping department to continue to provide exceptional service to our guests.We look forward to welcoming you back in the near future!Best regards,María MartínGuest Relations
Majoituspaikan vastaus: Dear Youyou33,It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a satisfaction to read that your overall impression of the Hotel is so good and that you found our rooms and facilities so perfect and the special highlight about the exquisite breakfast.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards,Bianca Fotea - Guest Relations
Majoituspaikan vastaus: Dear guest, It has been a pleasure to host you in NH Collection Gran Vía, located in the heart of this astonishing city. Thank you for your wonderful review, it is a honor to read that your overall impression of the Hotel is so good and that you have felt so well cared for and have valued our privileged location so positively.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Warmest regards, Núria - Guest relations
Majoituspaikan vastaus: Dear guest.First and foremost we would like to thank you for your kind review. We do put a lot of effort and passion on a daily basis to make sure that our guests have a great experience while staying with us, and getting to know this has been the case it is the biggest prize we can possibly ask for.We truly look forward to personally welcome you back many more times to come in the near future. For us will be an absolute privilege.Until then, please receive our warmest regards.Bianca Fotea - Guest Relations
Vieraskäyttäjä
Superior-huone
Majoittunut 1. 2025
Pariskunnat
4 arvostelu
9.7/10
Mahtava
Lähetetty 13.2.2025
很絕美的一家西班牙市中心的酒店 服務人員態度很好
Käännä
Majoituspaikan vastaus: Dear guest,It is a pleasure for us to know that you enjoyed so much your stay at NH COLLECTION Gran Via. It is a honor to read that your overall impression of the Hotel is so good and that you have felt so well cared for and have valued our privileged location so positively.I hope that you will find a chance to come back to our Hotel in a future stay in Madrid. Best Regards, Bianca Fotea - Guest Relations
Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your recent experience at the NH Collection Gran Via. We greatly appreciate your feedback and are pleased to know that you had an excellent stay with us in the heart of Madrid. We look forward to welcoming you back in the near future!Best regards,María Martín - Guest Relations
Vieraskäyttäjä
Jr. Suite Double View
Majoittunut 12. 2024
Perhe
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 6.1.2025
地理位置很好,到主要景點都是步行距離;服務員很nice;房間也很乾凈!
Käännä
Majoituspaikan vastaus: Dear Guest,First of all, I would like to thank you for choosing the NH Collection Gran Via during your last stay in Madrid, as well as for taking the time to share your opinion with us. The entire Hotel team has the aim of providing unique experiences to all our guests. So we are very satisfied to know that we have succeed in your case. I hope that you will find the opportunity to come back to Madrid, and we are looking forward to welcoming you back again.Best regards,Bianca Fotea - Guest Relations
Vieraskäyttäjä
Premium-huone
Majoittunut 10. 2024
Pariskunnat
5 arvostelu
2.0/10
Lähetetty 3.1.2025
酒店臨街很吵而且很亂整體感覺非常壓抑
Käännä
Majoituspaikan vastaus: Dear Guest,We are sorry to read that your stay at the NH Collection Gran Via was not to your liking. As our name indicates, we are located on Madrid's Gran Via, the liveliest street in the city. The comfort and rest of our guests is very important to us and that is why all our rooms are soundproofed and block outside noise. Should you decide to trust NH Hotel Group again, many of our hotels in Madrid are located in more residential areas that may better suit your needs and preferences.We remain at your disposal for future visits.Sincerely,María MartínGuest Relations
Vieraskäyttäjä
Premium XL kahden hengen huone
Majoittunut 11. 2024
Perhe
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 28.12.2024
非常方便,👍
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for taking the time to share your recent experience at the NH Collection Gran Vía, we greatly appreciate your feedback and are pleased to know that you had a perfect stay with us. We look forward to welcoming you back soon!Best regards,María MartínGuest Relations