Slow Suites Chueca

在馬德里住民宿的體驗感真的不太好。主要是服務。預訂了二晚，十幾個小時航班，上午十點多就到門口了，直到下午還沒有收到入住的密碼等訊息。據説是必須等到下午三點入住時間才可以發郵件。但我親眼看到二撥攜行李新入住的可以提前入住，直接聯繫時居然説因為不是在酒店平台預訂所以不能提供最好的價格和服務，感覺到很濃的被冒犯的味道。 感謝攜程的海外部的客服人員，全程主動溝通並積極協調，並給予了補償，雖然還是在等了幾個小時後，在他們規定的時間入住，但攜程還行。建議攜程更換西班牙海外供應商。 最後，以我很多次的入住體驗，不推薦馬德里的民宿。

Un lugar tranquilo en el centro de Madrid .

The apartment was favorably located, in close proximity to a public parking garage which we used, metro station and restaurants. We were really satisfied with how clean, spacious, functional and modern the entire apartment was and the amenities were great too! Everything you need! The only downside for us was right at the start with trying to find the building as part of the name was missing and then the lengthy check-in process. The photos of travel docs of each occupant had to be uploaded and if that was not enough, we also had to fill in the details for each one of us. We traveled with our 1 month old baby all the way from Valencia to Madrid and was waiting outside in the cold for the code to enter. Only until we called the contact centre did someone acknowledge that we had completed the check-in process and emailed us the code. Overall, it was a great apartment, however, may need to give some thought to a check-in process that is stress-free.