Juniper Motel Madras

A Heartfelt Thank You to the Juniper Motel – True Hospitality in a Difficult Moment** After a grueling 13-hour drive with my children in the car, I arrived at the Juniper Motel in Madras, Oregon, only to discover that the third-party booking site I had used (Stay For Less – which I do *not* recommend) had misrepresented important details about the reservation. Not only were the room prices incorrect, but the listing failed to mention that the property is not pet-friendly. To make matters worse, the booking was non-refundable. Understandably, I was exhausted and overwhelmed trying to resolve the issue with the third-party representative, all while my children waited in the car. It was a stressful and disheartening situation – one that words can hardly describe. What happened next truly restored my faith in genuine hospitality. The owners of the Juniper Motel, witnessing the situation unfold, showed immense compassion and understanding. They personally spoke with the third-party representative and went above and beyond to help make things right, despite it not being their fault. Their kindness, empathy, and willingness to assist a weary traveler in need speaks volumes about their character and the quality of service they provide. The motel itself is a charming, well-maintained place that clearly reflects the care and dedication of its owners. If you're traveling through Madras, I wholeheartedly recommend booking directly with the Juniper Motel. Not only will you support a business that truly cares about its guests, but you'll also experience the kind of customer service that’s increasingly rare these days. Thank you again to the Juniper Motel – your compassion made all the difference during a very difficult moment.

Run down, poor lighting, no bedside lamps; inadequate/poorly placed electrical outlets; no place to set toiletries in bath, no place to hang hand towel, no ice machine; linens did not smell fresh

Cheap and very friendly