Madang Resort

Not exactly as photos

Good stay in an aging property The hotel was comfortable with beautiful grounds. The shower in my bathroom leaked water under the wall to the underside of the sink. It didn't affect my stay but it revealed the age of the room. The room was clean and comfortable and the staff were very helpful and courteous.

Sadly I would not stay here for a conference. Wifi was extremely poor. Given a code at checkin but could not get any signal strength despite changing rooms 3 x Seems wifi is not actually available Rooms were very average Some had a jug but only 3 in 1 coffee. Not suitable when you take coffee black and unsweetened Curtains are white so room very bright when sun rises. Decor tired On the bright side the aircon worked and the beds were comfy Was going to go for a swim but no pool towels and only one bath towel in room Food average. The fish was nice but had a number of bones in it Entree and main came out together so I didn’t get to enjoy the starter and still have a hot main. The bread rolls were served with margarine not butter so also not edible The location is stunning so such a shame no attention is paid to the details

Madang Resort is a beautiful sprawling property but it needs to be properly maintained and restored to its former glory. I think the towels, bedsheets and pillow cases need to be replaced with new ones...

Helpful staff was the best also the gardens hats off to the gardners as well

Booked deluxe room, is a noise hell. There's a conference taking place right now and the hotel parking lot is packed with SUVs. The Deluxe Rooms are located opposite the reception around the car park. On average every ten minutes the extremely loud alarm system of one of the cars goes off, either from the driver's remote control or from birds, I have no idea. This goes on all day and until late in the evening, sometimes at night too. Sleep is a problem even with ear plugs. I intervene on the first day and want another room further away from the parking lot. Reception is reluctant, at first I was promised a smaller bungalow by the sea (rocky shore, no beach), but then the receptionist in the afternoon wanted a high surcharge. This goes on for three days. I was always promised a conversation with management but it never happened. On the last day I meet the managers by chance at breakfast: a German couple. Their office would be right next to the reception, they would have looked for me too, I would have been given another room. I just don't believe that because I was easy to find and all the receptionists said that the managers weren't available. There are supposed to be three restaurants, but only one is open outdoors because an earthquake caused some damage, including in the large pool. Nobody knows why the small pool next to it full of water, clean and attractive, is not allowed to be used. There is no room service, and I'm not allowed to take my food to my room, which means I have to eat outside in the evening, surrounded by crowds of people and mosquitoes. The food is bad anyway for such an expensive hotel, basically junk food. Seasoning is unknown. Service is zero, except for the laundry, which works quickly and well.