Comfort Inn & Suites Macon

Hotel is beautifully maintained. The staff was friendly and helpful. Nice little touches throughout. Loved the bathroom electrical outlets with a built in light below. The beds were very comfortable and luxurious. The breakfast room was well stocked with a great variety to choose from. We loved the Beautiful rustic design throughout the hotel. It gave it a mountain lodge feel to it.

Stay the hell away from this place! After finally getting into our rooms with a below average luggage mover and very small elevators, I open the door and before me were two other guests laying on the bed. I then had to take all my luggage back down the small elevator, and ask for a key card to my correct room. I got to the correct room at 316 and there was hair all over the bed. When we called and asked if we could get the bedspread changed, they said there is nothing that they can do. Unapologetically front desk staff said they can only just switch our room. We decided to go with that option. I then got a key card to room 215. I did try to open the door and then I hit the door lock. The room was dark and I asked if anybody was in there and a voice from the dark said yes. That is TWO different rooms I was given a key card to that were already occupied, with the people being inside at the time. Talk about an invasion of privacy and incredibly awkward. I was very irritated by then and decided to take my family and just leave and continue to drive for 2 1/2 hours. I have two kids; one that is almost 3 and one that is 10 months so you could see how pissed I was.

June 28, 2022, to July 1, 2022 Pros: Free parking in an outdoor parking lot on the property. Common areas are clean and well-maintained. Employees are friendly and professional. Mattress was comfortable. Cons: Pillows were not comfortable. Water pressure in the shower could have been better. Housekeeping needs to do a better job of ensuring room prior to the arrival of a guest. I found a moldy cup of fruit under the desk. An average experience.

We stayed here one night traveling thru. We were very pleased all the way around. Whole facility was new and clean. Very nicely decorated. Great towels and bedding, nice king size bed with plenty of room space. Rooms were quiet with very good heating air unit that ran quiet. Really nice indoor pool. Friendly staff at check in. And did I mention breakfast?Now that was a breakfast to fill you up! Eggs, sausage, sausage gravy, hash browns, waffles, and all the other breakfast offering. We would love every hotel to be this nice!