Tyger Inn, Derby

Nice small rooms. Perfect for couples. Area is quiet and no noises.

THE ROOM WAS OK CLEAN AND TIDY WITH GOOD PARKING. THE PERSON I SPOKE TO AT RECEPTION WAS PERSONABLE AND HELPFUL. THE ROOM WAS LOOKING A BIT TIRED BUT OTHER THEN THAT WE BOTH HAD A GOOD NIGHTS SLEEP. THE DOOR INTO THE ROOM WAS DIFFICULT TO OPEN AND WAS NOISY TO CLOSE AND THE ROOM NEXT TO US HAD THE SAME PROBLEM. OTHER THEN THAT IT WAS WELL PRICED FOR ONE NIGHT HENCE THE THREE STARS. Bernard

Room smells damp the floor in bathroom wet and carpet into bathroom wet. Mold in the bathroom shower freezing cold.

Appalling customer service and awful rooms We stayed in a family room that was non smoking but it smelt of smoke as soon as we entered the room, the central heating didn’t work and were left with a small electric plug in heater. Despite this, we stayed the night as it was too late to find somewhere else. When we checked out and travelled 4 hours back home we realised we had left our sons baby blanket in the room so we called the receptionist who was very unhelpful and didn’t seem very concerned or bothered as he did not even ask what the blanket looked like. He claimed he went to look in the room and could not see it but he would talk to housekeeping in the morning as they had already left. We got no call back and so I had to chase next morning to which I was told that house keeping had thrown the blanket in the trash as they thought it was dirty. It was clearly a baby blanket and very sentimental to my son so why would you not keep it in lost property? I asked them to look for it in the bin and the receptionist said there was too much trash to see it, I am absolutely disgusted with the lack of respect or policy for lost and found items, throwing it away without holding onto it for at least a day or something? Now I will have to tell my son his baby blanket has been thrown away which he will be extremely upset about, this is horrendous customer service never stay here!

Cleanliness was very very poor

The room was cold