Centara Collection Machchafushi Island Resort & Spa Maldives

- No one met us at the airport/pier, it turns out the girl was standing at the counter doing nothing, not even suspecting that we would be there, judging by her reaction, they were told the time in advance - They promised that we would fly straight to the hotel, in the end they sent other people, as the employee said, because they have a lot of luggage, and you don’t, wait, shock… - They answer your email once a day, you ask a clear question, they ask again, I have no desire to communicate with them at all - (!) At 17:30 they put up a smoke curtain around the island, this is some kind of ******, against mosquitoes. You can understand everything, but why is this done in the middle of the day? Can't they do it at night or early in the morning? - In an Italian restaurant where fish swim, the waiter said not to throw food for the fish, although they swim there because they are fed. What kind of trash is this? - You need to make a reservation for this Italian restaurant, for this you need to write in the application that is given upon check-in. No one answers there. - One day they called with cleaning at 8:55 in the morning. Their system does not show that the card is inserted and people are inside. Is everything ok? - When the staff rides bikes along the road, it can be heard in the villas on the water - The game area needs repair, it looks old. - Pros. Delicious food: breakfast/dinner buffet and Italian restaurant. Clean water and beaches, no garbage on the territory. - Summary. Reception, communication with clients - this is the worst side, they are somewhere flying in the clouds, and this is the face of the hotel. Thais are different, they are hard workers, they work: the Thai girl who meets people is great, also the Thai at the entrance to the buffet and the Thai cook are great.

隨便拍照都很美，自助餐食物選擇很多但沒有高級食材，所以最好預約泰國餐廳或意大利餐廳，兩間餐廳食物都很有質素，我個人評價很高。兩間餐廳都要提早預約，否則很快就約滿，而且我發現約滿並不是餐廳座位坐滿，而是服務生不夠，等餐牌5分鐘，等倒水5分鐘，等落單5分鐘，不過去馬爾代夫就是去消耗時間所以沒所謂。住宿體驗非常好，床鋪都很舒服，冷氣夠涼，就是水壓低了點，應該淡水都是海水化淡所以要節省。 這次旅程唯一不爽的是有一位中國籍員工從接待到介紹酒店從未感受到一點好客的態度，從未見過一個笑容。其他國籍的員工都是笑容滿面很有禮貌又主動幫忙。酒店應該要好好培訓那位中國籍員工。

超級無敵的好，而且經過比價，攜程價格是最好的。麻袋真是天花板，泄湖超級大超美，水屋下就是珊瑚🪸而且每天免費小童俱樂部幫忙帶娃真香