silvanakalt
26. kesäkuuta 2025
The lodge has incredible potential. Considering it’s in the middle of nowhere, surrounded only by mountains and close to the volcano, the infrastructure is very nice. As I said, the lodge has great potential — except for its managers and staff. Usually, people in Ecuador are friendly and smile a lot, but in this case, most of them were very serious and unfriendly. That makes the lodge not a pleasant experience. I understand that the lodge is meant to be a peaceful place to rest, but they tried to cut off the electricity at 9:30 p.m., using the excuse that there was no power throughout the area. We were a group of 10 people, and some of them work remotely, so this caused a major issue. In the end, the power came back on after we argued with the receptionist. We loved the place, but the people who work there make us hesitant to return. Thank you, and I hope the owner reads this message and takes action.
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