Artyzen Grand Lapa Macau

Hello guys.My flight was 12pm landed. Checking time 15pm but early checking 🙏. Location was a fantastic 😉. Pool was very clearly ,farm🤗 and cozy chill too much time. Buffet was delicious and many foods and fresh bakery 🥯 services was friendly and bed was very comfortable 🌸🌸 Fisher man walking 5min

Room and location were great. Staff was super kind and helpful, even more considering that I arrived to check-in at 2am. Luggage deposit after checking out was also not an issue. Very handy location to reach the old town and the free Cotai casino shuttle from the neighbouring hotel.

Where Every Detail Felt Like Home. From the moment I stepped into Artyzen Grand Lapa, I felt a warm and inviting atmosphere. At check-in, I was greeted with the words, “We have been waiting for you,” which immediately made me feel special. Soon after, a beautiful bouquet of flowers with birthday wishes appeared—sent by my loved ones through the hotel, which was a wonderful surprise. The hotel kindly upgraded my room and offered a late check-out, and I also received a welcome fruit platter. The following day, the staff delivered the most delicious blueberry cheesecake, which was such a thoughtful gesture. The service throughout my stay was immaculate. I would especially like to thank Edgar and Maree for their assistance with booking my birthday dinner and helping me plan my sightseeing schedule. The room was lovely, with an exceptionally comfortable bed—I especially enjoyed the pillow menu. Coffee was great, everything worked perfectly, and I loved the strong shower and high-quality bathroom amenities. Breakfast was outstanding, with a wide variety of delicious options. The spa and swimming pool facilities were also amazing. Overall, the staff were consistently friendly, attentive, and welcoming. Thank you for creating such a memorable and wonderful birthday experience for me.

Wonderful room and reminiscing of the old Mandarin managed days of quality service & cleanliness & client quality! Unfortunately the wonderful room & atmosphere was destroyed by bed bugs & lack of cleaning which caused s a grate shame as I have never experienced such a condition for a deluxe hotel. The onsite manager totally disregarded the problem which is worrying for a 5 star hotel & franky unacceptable for such an issue. Great room great service from service staff & substandard service from duty manager re the hygiene issues) So must be improved & rectified if claim to be 5 star hotel???!

Great service, the hotel staffs are really helpful and responsive. Just that you basically need to take a ride to any attractions.

We super love the vibe of the hotel, the room was so clean and spacious. All the staff we're very accommodating and they also upgrade our room and prepare a present for my husband's birthday. We truly enjoyed our stay and we surely be back again and recommend the hotel to our families and friends.

Excellent hotel in downtown Macau, very convenient location and easy access to the main attractions. Plenty of options for dining around, along with a huge outdoor pool downstairs.

The staff is friendly and helpful. The seafood buffet was one of the best we had in a while. Will come back again in the future.

The restaurant where we have breakfast is really nice. Enjoyed it so much! Staff are very helpful.