Casa Real Hotel

THE SERVICE IS GOOD FROM BELL SERVICE TO HSKP.MINOR ISSUE THE FRONTDESK GAVE US A SMOKING ROOM .BUT I REQUESTED NON SMOKING ROOM.

The hotel is within walking distance of the Macau Outer Harbour Ferry Terminal, which takes around 15–20 minutes even with luggage. There’s also a nearby public bus stop that provides convenient access to the Cotai area. The housekeeping staff were friendly as well. Overall, the stay was good, although the design feels a bit old-school. The in-house casino has also ceased operations since November 2025.

Fantastic Hotel great location. Nice service delicious food. Everything is wonderful. We recommend to my friends.

It turns out we booked a stay that included breakfast. On the first morning—spanning from Friday to Saturday—breakfast consisted of a buffet. The very next day—now the weekend—when we arrived for breakfast, we found there was no buffet; instead, they simply placed two bananas and two slices of bread with butter on our table. When I went to the front desk to complain, I was told that the breakfast format depends on the number of guests currently staying at the hotel. However, this is something they absolutely should have disclosed at check-in; had I known, I would have simply saved myself the cost of paying for breakfast—a charge that, under these circumstances, feels like an absurd insult. By the last day of our stay, we didn't even bother getting out of bed to go to breakfast. This hotel demonstrates a complete lack of communication and professional ethics. It serves as a bit of a reflection of Macau as a city: all flash and no substance.

Appreciate the cleanliness and newness of the hotel. Especially the TV has youtube and can share screen so satisfying. The HSKP attendants and room service server are very kind. Though the front desk they need to be more effective with their service cause they didn't introduce the wifi and inform about the pool renovation.

Hi! We really liked the hotel. It has a great location, the rooms were clean and well maintained, the housekeeping was excellent, and the mattresses were very comfortable. The location was perfect, with everything we needed nearby. Thanks🙏

Just the first day it was a bit of a let down of finding out that the body soap provided was empty - thank you Joy (housekeeper) for reading our note. Appreciate it. We booked a non smoking room - just the neighbours were noisy and you can hear the door slamming really loud.

We have a good experience...my family spent the good relaxation..while in macau.casa real hotel give us the quality of good hotel.we Will come back again

Great location to walking distance to Macau Fisherman's Wharf, Lotus Square, Roman Amphitheatre etc.