Majoituspaikan vastaus: Dear Hakasegong, Thank you very much for sharing your feedback with us. We are glad to know that you have an enjoyable stay in Palazzo Versace Macau, We will continue to strive hard to provide a tip-top service to all our guests, and we look forward to the pleasure of welcoming you back to the property soon. Wish you a great day!
Vieraskäyttäjä
premier Versace queen size vuoteella
Majoittunut 2. 2025
Perhe
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 5.3.2025
Very good and very relaxing, clean environment and hospitality was great
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for sharing your feedback about your recent stay with us. We are delighted to hear that you did enjoy your stay with Palazzo Versace Macau and that our staff members have made your stay memorable. Your commendation is incredibly rewarding for our team effort and will definitely share with them. We look forward to the pleasure of welcoming you back to Palazzo Versace Macau soon.
Kenix
Premier Versace king size vuode (Puutarhanäkymä)
Majoittunut 1. 2025
Perhe
1 arvostelu
4.7/5
Mahtava
Lähetetty 17.2.2025
Our family of 4 had a wonderful stay at Palazzo Versace! From the moment we arrived, the staff was incredibly helpful and attentive, making sure we had everything we needed. The luxurious ambiance and excellent service truly made it a memorable experience.
The only minor issue was the slow bathroom water drainage, which caused some flooding after showers. However, it didn’t take away from our overall enjoyment of the stay. Would definitely return for another luxurious getaway!
Käännä
Majoituspaikan vastaus: Dear Kenix, Thank you for taking the time to share your feedback with us, we are delighted to hear that you did enjoy your stay with Palazzo Versace Macau and that our staff members have made your stay memorable. Your commendation is incredibly rewarding for our team effort and will definitely share with them. We sincerely apologize for the inconvenience you experienced with the bathroom drainage issue, and we deeply regret the discomfort this caused during stay. Please rest assured that we have addressed the issue with our maintenance team to ensure it does not happen again. Your feedback is invaluable in helping us improve and we appreciate you bringing this to our attention. We look forward to welcoming you back soon.