As I said before, it is a small guest house. Definitely don't have the nice things of a "hotel," but is clean, safe, and quiet. The front desk staff was very helpful. I realized that I needed a copy of my ID for my application (unrelated to the hotel) early in the morning. Photocopy shops will not open until much later in the morning. She helped me make a photocopy of my ID card and refused to accept a payment.