Menjaga Bay

Good place, good service.  A place where enjoy sunset so grate

Excellent resort. A must stay when visiting labuan bajo

Went to Komodo for 4 nights, and had booked the first two nights in a sea suite at Menjaga Bay because the plan was to book a 2night3day cruise. Due to bad weather, the boats did not go out, so Menjaga Bay offered a third night. As they closed down beause of construction noise (4 new sea suites) we had to find another hotel. The front desk was very helpful finding a hotel for the last night. They even put the deposit for the new hotel on our bill for Menjaga. Great service. Through Menjaga we booked a one day tour with the fast boat, Heaven Glory 1, to see the Komodo dragons, snorkel and see the flying foxes. Great tour. The tasty food is served in a spectacular restaurant by a smiling and very service mindes staff. The roof is like 3 huge umbrellas with giant lights formed as jellyfish. Very special and beautiful. Breakfast is served as a la carte, and not as buffet, so you have to choose 1 cold or a hot dish + 1 fresh fruit juice. A pastry basket for two and coffee or tea is also served. Menu cards can be seen on their website. The sea suites are very comfortable with a fantastic view of the bay, two sunbeds on the terrace, a pleasent bed. We had the one closest (a few meters) to the mangrove, so even though there was stairs down to the water, it did not seem suitable to take a swim. You can use both kayak and paddle boards for free. You must sail for 25 minutes from Labuan Bajo's harbour to the resort, so it's a little isolated, but again, very quiet and peaceful. Negative: In the harbour we had to climb a ladder with almost every step broken down to a pontoon wharf. It can swing a lot if the waves are big, we were told by other guests. That's not suitable for a resort, which is really great. I wrote a complaint to the resort, and when we were going back to the harbour, they got a new ladder. Not broken, but very ordinary. I don't understand why they do not just lower the bridge. Menjaga, you can do better. But over all we enjoyed the fantastic surroundings at the resort, and the service from everybody in the staff is terrific.

Honestly, the photos look so pretty, but the rooms smell of mould, paint is peeling, reception staff are not terribly interested in helping you, and were at times rude. You can't charge the prices they charge and not look after your guests. Complaints and requests to speak to management were completely ignored, but they seem to find plenty of time to respond angrily to reviews they don't like here. Reading their responses here really sums up their attitude to their guests - "How dare you have any issues with our hotel? Don't you realise we're perfect?". They really don't care about their guests.

Awesome This place is wonderful and the staff is super helpful and attentive.

The Menjaga Bay Team makes every effort in the world to make your stay expentionel and absolutely great! On our trip, when the volcano exploded and air travel was interrupted, the staff went the extra mile and left no stone unturned in order to help us! Rooms are luxurious and spacy, the surrounding looks like you are in a different world and the food is amazing. If possible, i would give 10 starts!