Townhouse Apartments Maastricht

Great location; walking distance to the centre. Friendly staff and appreciate the welcome snacks and lounge area with free coffee and tea. Definitely will stay again when on business trip again in the city.

Vriendelijk personeel, veel spreken engels. Gratis soep koffie/thee. Goed ontbijt, kamer kan iets schoner. Je hebt helaas geen koelkast op de hotelkamer. je bent binnen 10 minuten lopen in de stad. Trein station zit er naast. Snachts hoor je afentoe wel een vliegtuig boven het hotel.

Misschien was dit al de tiende keer bij Townhouse ( of in elk geval veel!). Deze keer hadden ze hun lobby gerestyled. Kamers zijn prima, er lag een attent persoonlijk welkomstbriefje klaar. Tegenwoordig hebben ze ook goede leeslampjes bij het bed, daar had ik een paar keer om gevraagd. Prima ontbijt ( in de buurt is ook wel een snelke ontbijthap te krijgen). En het ligt zo handig: vlak bij het station en busstation, Wyck is ook heel gezellig, je loopt zo naar de stad, en het MECC is op 20-25 min lopen afstand. De baliemedewerkers beginnen in het Engels, dat begrijp ik wel, ik ga dan vaak toch Nederlands terugpraten in mijn eigen land, voelt soms een beetje flauw maar met onze taal verdwijnt straks ook langzaam onze cultuur, dus vandaar, en ze verstaan het wel en praten ook wel een beetje Nederlands. Dus ik was helemaal tevreden

I stayed there about 10 years ago and since I had a good experience I thought I would try it again. My stay this time was as nice as the first time. They updated the room decors, of course. Breakfast is expensive, like in all hotel, but they can accommodate you with gluten free bread if you a dietary restrictions.

The staff here are exceptional and the little extras make it very homely. We loved the games, the free soup and the room was perfect for our needs. We could easily walk into town.

We booked the grand room as advertised on ********** which was the largest room, with a city view and a large bath. We had been riding in torrential rain for hours and decided to treat ourselves. We were allocated one of the XL rooms, as soon as we walked it it was clear it was nothing like the photos and didn't even have a bath. Went down to question this with the staff. We we allocated a room with a bath. However this room was smaller than the first and had view of nothing really. Again I went to reception and asked why we weren't given the grand room we had booked. The man on reception said there was an error on the site, he said no XL rooms have a bath. I brought up the photo of the room we thought we had booked and asked where it is in the hotel and was told it isn't in the hotel. So save your money and don't bother trying to book the grand room, it doesn't exist. On going to bed we noticed the sheet on the bed has a hole in it. We have been offered complimentary breakfast and a partial refund to be confirmed in the morning. Oh and there's no washer & dryer to use, that was also advertised. We explained that we had booked this hotel for the specifics detailed on ********* if we had known it was false advertising we'd have booked elsewhere.

Delightful hotel made even better by some wonderful and friendly staff. Unlimited free tea and coffee and soup if you fancy it. Very good range of hot and cold breakfast. Felt very much at home and would certainly return. A pleasant walk into the town centre

Wat ik minder goed vond: Ik belde van te voren om inlichtingen te vragen over het parkeren, de dame die mij te woord stond, echt vriendelijk, maar kon alleen Engels en mijn Engels is bagger, jammer.

Very quiet, good airconditioning and nice staff