Courtyard Lynchburg

Stayed two weeks on business. First week it seems housekeeping only took out trash. Did not clean sink, did not clean bathroom, did not make up bed. This was also during NBA Conference Finals, and ESPN channels and others would not work in rooms. Second week housekeeping was better, but still no ESPN channels. So I missed Eastern Conference Finals.

The walls are paper thin. We were up all night hearing the elevator, the ice machine and other guests. The bed was comfortable enough and it’s only ten minutes to downtown but we barely slept with all the noise.

Booked this hotel last year and decided to stay again. Then and now, greeted by the friendliest late night hostess. Arrived around 11:30pm. Entered a room that was musty and dank. Exhausted, we decided to sleep and deal with it in the morning. Went to the bathroom and sat on a toilet seat that didn’t fit the bowl. Struggled sleeping as the bedding was heavy with the same dank smell. In the morning, we went to the front desk. “The vent in the bathroom doesn’t work. The toilet seat doesn’t fit the bowl. The bedding and the room is musty and dank. Can you have someone fix the vent?” Response: “There is no other room tonight. I see you requested housekeeping during your entire stay (how dare we!). I’m sure they will freshen things up. There are no other rooms for tonight.” Never sent anyone to repair the room. Vent never fixed, toilet seat still doesn’t fit. Handle on the patio door is on backwards. Photos attached. Many options in the area. Will never stay here again. Question staying at Marriott. Hope the sweet gal that works overnights finds a better place to work for. Invest in Fabreeze and Lysol if you choose to stay, although we did and it didn’t help!

Read the cancellation policy before booking. I cancelled almost a month ahead of the stay. To refund none of the 600.00 is not right for a trip cancelled on Jan 30 for Feb 23. Will not give them the opportunity to do that again. Read the fine print.

Hotel was super helpful with helping our team secure enough rooms for our families. Very clean, easy parking and access to stores, and great lobby area where our team could have the guys eat a late dinner one night. Front desk and housekeeping were super friendly. I appreciated having access to a printer to print some last minute things we needed.

My wife and I spent two days this Courtyard Hotel. Everything was what is expected of this type of hotel. One person in particular, I think her name was Arlene, provided outstanding service late one morning by helping me get food for my spouse. The cafe had closed.

We came to this hotel after having to leave an atrocious hotel down the street. The young lady staffing that night was so helpful and took care of us from the moment we connected on the phone. The room was extremely clean as was the rest of the hotel.

I was in Lynchburg for a family function this past weekend and stayed at the Courtyard by Marriott. Very convenient off 29 and within a short drive to Liberty, Univ. of Lynchburg, & downtown Lynchburg. The hotel staff was very nice and I was always greeted with a smile. The lobby had the most comfortable chairs, couches, and plenty of room to spread out. The lobby and rooms were decorated with a modern touch. Again, plenty of space for bags, seating, and accommodating to my 6’0 tall stature. The bed was comfortable, but firm. I am not a firm mattress type of person. The pillows were fluffy and I’d suggest bringing your own if you like something different. The room and bathroom was very clean and there was no shortage of service when I needed extra towels. The reason I rated the hotel a 4 instead of 5 is due to its pricing. Understanding we have inflation, I thought it was ridiculous that breakfast and dinner was $20 a person. I am used to overpaying for everything in Northern VA and the food was just way overpriced. That is with a tip as you are served by staff after ordering at the counter. Breakfast was good, but not worth the money. As someone who is a bit of a hotel snob, I’d stay at this hotel again. It was a very comfortable stay.

We stayed here one night. The property is conveniently located. The room was comfortable, but not fancy—with necessary amenities. There was an exercise/fitness room. Food was available for breakfast (for purchase). I recommend this property.