Radisson Blu Hotel, Lucerne

Excellent stay with my family. I was upgraded as well and the room was very spacious Staff at the reception was very helpful and cooperative. We all had a very good stay for 2 nights

酒店位置還行，但是酒店服務實在太差了，晚上酒店內有小孩子吵鬧，影響睡眠！最可笑的是當我們睡覺的時候，還有前台來打電話過來説我們製造噪音，這説明酒店服務人員的素質實在太差了，根本不瞭解情況下就騷擾住客，在國外旅行那麼多年還第一次碰到這種情況！

Location – 9/10 The hotel is in a prime location, right by Lake Lucerne and just a 5-minute walk from Lucerne Train Station. It’s within walking distance of major attractions like the Chapel Bridge (Kapellbrücke), the Old Town, and the Culture and Convention Center (KKL Luzern). The area is modern and convenient, though if you’re looking for a more historic, traditional Swiss setting, you might prefer something in the Old Town. Rooms – 8.5/10 The rooms are spacious, clean, and modern, with comfortable beds, stylish decor, and large windows offering great views of either the lake or mountains. Some rooms have floor-to-ceiling windows, making the scenery even more spectacular. The bathrooms are sleek and well-equipped, and amenities like a Nespresso machine, minibar, and a work desk add extra comfort. Service – 8/10 The staff is professional, friendly, and efficient. Check-in and check-out are smooth, and the concierge is helpful in offering local recommendations or organizing activities. Some guests have noted that the service can feel a bit business-oriented rather than warm and personal, but overall, it’s efficient and reliable. Dining – 8/10 The on-site restaurant and bar offer a good selection of food and drinks, with a mix of Swiss and international cuisine. Breakfast is buffet-style, with fresh pastries, cheeses, cold cuts, eggs, and great coffee. The variety is good, but during peak times, the breakfast area can feel crowded. Amenities – 8.5/10 Fitness Center & Sauna – A well-equipped gym and a small sauna are available, perfect after a long day of sightseeing. Meeting & Conference Rooms – Great for business travelers, with modern facilities and event spaces. Parking – There’s underground parking, which is convenient but comes at an additional cost. Free WiFi – Strong and reliable throughout the hotel.