Hotel Goldener Stern - Contactless Check-IN

Location is perfect and check-in very easy. Definitely recommend staying at this hotel and will stay here again for our next visit to Lucerne.

We stayed just one night. Everything is done remotely, no staff on site. Not a bad thing, just didn’t realize that and might not be a great fit for all travelers. Also above a pub with late live music. They left ear plugs for us- but was still a loud evening. Again- the music didn’t bother us much, but travelers should be aware. It was clean and we had enough space for our family of 4.

Contactless check in was no problem. Took a second to find the Goki app to get in the room but after that, no issues. I had a request for additional pillows to help with my back and they accommodated. The elevator is SUPER TINY but works great. The water pressure is powerful in the shower 👍.

Area in general was loud at night. We had to open windows at night to keep the room cooler (as there’s no AC), and that made the noise worse. There’s also a bar downstairs and we smelled **** when we entered the building.

the location was great.

We loved the location, close to trendy cafes and bars. Had all amenities you’d need in the room Very clean room and shower. Good clear instructions for entry to the property There is a small lift to apartments which was a bonus Wi-Fi instructions were in the room, and had a good reception The only thing I didn’t like was I booked a superior double room, and got an attic room with very little head space or floor space. My husband hit his head getting up during the night, as it’s hard to avoid low beams odd angled walls Apart from that we enjoyed staying here.