Khaled Ibn El Waleed, Gazirat Al Awameyah, Luxor, Luxor Governorate, Luxor, Luxor Governorate, 83951, EgyptNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.5/10
Erittäin hyvä
158 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti8.7
Mukavuudet8.5
Palvelu8.2
Puhtaus8.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(158)
Positiiviset arviot(145)
Arvostelut valokuvien/videon kera(60)
Mahtava yöpyminen!(34)
Todella hyvä sijainti(20)
Kätevä sijainti(17)
Tyylikäs ympäristö(12)
Upea uima-allas(9)
Puutarhanäköala(8)
Ystävällinen vastaanottohenkilöstö(5)
Kielteisiä arvosteluja(13)
Andrew
Superior-huone puutarhanäköalalla
Majoittunut 1. 2025
Pariskunnat
17 arvostelu
9.0/10
Mahtava
Lähetetty 3.5.2025
Loved our stay here great breakfast
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you loved your stay and enjoyed our breakfast. We look forward to welcoming you back soon for another great experience!Best regards,
Vieraskäyttäjä
Superior-huone puutarhanäköalalla
Majoittunut 3. 2025
Pariskunnat
19 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.5.2025
best hotel in luxor, service exceptional. Luxor temple and Valley of the kings on the doorstep.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful feedback! We’re delighted to hear that you had an exceptional stay and enjoyed our prime location near the Luxor Temple and the Valley of the Kings. We look forward to welcoming you back for another memorable visit!Best regards,
rz1108
Superior-huone puutarhanäköalalla
Majoittunut 3. 2025
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 28.4.2025
很棒的酒店 服務也很好 管家Dawod服務很好 特別熱情 酒店也很美麗 就在尼羅河邊上 景色一流
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay and appreciated the service. We’re also glad you loved the beautiful location and views along the Nile. We look forward to welcoming you back for another wonderful experience!Best regards,
Majoituspaikan vastaus: Thank you for sharing your experience. We're glad you appreciated the public areas of the hotel and chose to stay with us during your time in Luxor. We’re sorry to hear about the initial check-in issue and understand how that could have been frustrating, even though it was resolved.We appreciate your feedback regarding pricing and will keep it in mind as we evaluate our services. Despite the heat, we’re happy to hear that you felt our hotel was a good choice for the location.Wishing you all the best, and thank you again for staying with us.
Vieraskäyttäjä
Superior-huone puutarhanäköalalla
Majoittunut 3. 2025
Matkusta ystävien kanssa
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 25.4.2025
Прекрасный отель в чудесном месте с видом на Нил ) в отеле есть всё необходимое для самого капризного туриста ) вкусная еда , чистые номера и бассейны ) внимательное обслуживание и персонал всегда исполнят вашу любую просьбу )
Käännä
Majoituspaikan vastaus: Thank you for such a lovely review! We’re thrilled to hear that you had a wonderful stay and enjoyed everything from the Nile views and delicious food to the clean rooms and attentive service.It means a lot to us that you felt well cared for—we always strive to make every guest feel right at home. We hope to welcome you back soon for another relaxing and memorable stay!
Vieraskäyttäjä
Superior-huone puutarhanäköalalla
Majoittunut 3. 2025
Pariskunnat
10 arvostelu
10.0/10
Ylivertainen
Lähetetty 21.4.2025
這個價位的五星級,也不要求啥自行車了。
門口有安保,車輛進出需要報備。
房間也還好,雖然定的大床給的是雙床,也很不錯。
在酒店時間不多,但是吧,門卡總有問題,每次刷都需要去前台加一下磁,前台也習慣了,説I can’t open my room,前台就會給你加磁。
地理位置不錯,距離盧克索神廟挺近的,離碼頭也很近。門口走路七八分鐘就是KFC 。
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the room, the location, and the convenience of being close to Luxor Temple and the pier.We’re truly sorry for the inconvenience you experienced with your room key card. Please know we are working on ensuring this issue is resolved promptly to make future stays even more seamless for our guests. We also appreciate your understanding and patience during the process.Your comments about the twin bed are noted, and we’re glad that it still provided you with a comfortable stay.Thank you again for choosing Steigenberger Resort Achti, Luxor. We hope to welcome you back soon for an even more enjoyable experience.
Majoituspaikan vastaus: Thank you for your kind review! We’re so glad you enjoyed the peaceful atmosphere and the beautiful views of the Nile — it’s always a pleasure to hear our guests felt relaxed and undisturbed during their stay.We also appreciate your feedback regarding the breakfast variety. We’re continuously working to improve our offerings, and your comments will certainly help us enhance the experience for future guests.We hope to welcome you back again soon for another tranquil and enjoyable stay!
Uyangad
Klassinen kahden hengen huone kaupunkinäköalalla
Majoittunut 3. 2025
Pariskunnat
16 arvostelu
10.0/10
Ylivertainen
Lähetetty 20.4.2025
Nice nile view
If it is possible choose nile view room. Garden view room has nothing to see. They made us do early checkin and that was so thankful. If you want taxi you need to go to the gate and to luxor airport it costs 200egp from this airport
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your experience with us! We’re so glad you enjoyed the beautiful Nile view — it truly is something special. We're also happy we could accommodate your early check-in and that it added comfort to your stay.We appreciate your helpful tips for future guests regarding transportation and room preferences. Your feedback is valuable, and we’re always looking to make our guests' experience as smooth and enjoyable as possible.We hope to welcome you back again soon for another great stay by the Nile!
Adarsh Saraff
Superior-huone puutarhanäköalalla
Majoittunut 3. 2025
Pariskunnat
1 arvostelu
6.0/10
Lähetetty 20.4.2025
Needs some maintenance and the service is below par
Käännä
Majoituspaikan vastaus: Dear Adarsh,Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly regarding maintenance and service. Please rest assured that we take your comments seriously, and we are actively working on addressing these areas to ensure a higher level of comfort and satisfaction for all our guests.We truly value your insights and hope you’ll consider giving us another opportunity in the future to provide you with a much more enjoyable stay.Thanks and Kind Regards
Vieraskäyttäjä
Superior-huone puutarhanäköalalla
Majoittunut 3. 2025
Matkusta ystävien kanssa
7 arvostelu
9.0/10
Mahtava
Lähetetty 15.4.2025
The staff were friendly and accommodating. The breakfast was great with a good variety. We enjoyed our 5 night stay there
Käännä
Majoituspaikan vastaus: Thank you for your kind review!We're so glad to hear you enjoyed your 5-night stay with us. It's wonderful to know that our friendly and accommodating team, along with the variety and quality of our breakfast, helped make your visit a pleasant one.We truly appreciate your feedback and hope to welcome you back to Steigenberger Hotel Luxor in the near future for another great stay.
Vieraskäyttäjä
Klassinen kahden hengen huone kaupunkinäköalalla
Majoittunut 3. 2025
Matkusta ystävien kanssa
1 arvostelu
6.0/10
Lähetetty 15.4.2025
就還可以吧,房間有點舊
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback with us.We’re glad to hear your stay was pleasant overall. We do, however, appreciate your comment regarding the room condition. While our hotel offers classic charm, we understand the importance of modern comforts, and we’re continually working on improvements to enhance our guests’ experience.We hope to welcome you back again and have the opportunity to offer you an even better stay next time.
Nico1959
Superior-huone puutarhanäköalalla
Majoittunut 3. 2025
Perhe
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 11.4.2025
It was nice stay in this hotel food is good service good location good all good hope I can come back again
Käännä
Majoituspaikan vastaus: Thank you for your lovely review! We’re so happy to hear you enjoyed the food, service, and location. It means a lot to us that you had a great stay.We’d love to welcome you back again soon!
Vieraskäyttäjä
Classic-huone - Kaupunkinäköala
Majoittunut 2. 2025
Matkusta ystävien kanssa
4 arvostelu
5.5/10
Lähetetty 3.4.2025
This was a sadly disappointing stay. It started at arrival. As our rooms were not ready yet, I asked for water. I was pointed to 2 different places and the person at the cafeteria rudely refused. Then the room was run down and looked dirty. The worst part was the fact that the bed sheets slid to the matress, which made my first night very uncomfortable. I was changed to another room that was cleaner and not as run down, but with sheets extremely scratchy. Luckily, the cleaning staff was very nice and helpful. All middle management (except night shift front desk) was very undermining and straight out rude. The breakfast staff were rude for our first 2 days, and then got more polite. Truly not what you expect from a hotel that markets itself as an upscale hotel. It's definitely not up to the image they project and the price you'll pay.
Käännä
Majoituspaikan vastaus: Thank you for sharing your feedback. We sincerely apologize for the discomfort and disappointment you experienced during your stay. We're sorry for the issues with the room, bed sheets, and the behavior of some staff members. This is not the standard we strive for, and we will be addressing these concerns with our team to ensure improvements are made.We’re glad to hear that the cleaning staff were helpful, and we will make sure to recognize their efforts. Your feedback is important, and we hope to have the opportunity to welcome you back for a much better experience in the future.
Majoituspaikan vastaus: Thank you for sharing your feedback with us. We sincerely apologize for the discomfort you experienced with the quilt on your first night. Your comfort is very important to us, and we are glad that the issue was resolved after changing the quilt. We will make sure to check the quality of the bedding to prevent similar issues in the future.We also appreciate your comments regarding the breakfast. We strive to offer a satisfying breakfast experience, and we are sorry to hear that it didn’t meet your expectations. Your feedback on the service quality and egg preparation has been noted, and we will work with our team to ensure consistency in both food quality and service.We understand your suggestion to explore dining options nearby, and we are grateful for your insights as we continue to improve our offerings.Thank you again for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Kind regards,
Majoituspaikan vastaus: Thank you for sharing your thoughts with us! We’re glad to hear that you felt connected to the essence of Egypt during your stay. Our hotel aims to provide an authentic experience, and it’s great to know that it resonated with you.We appreciate your enthusiasm for Egypt, and we hope your time with us added to the rich experiences this beautiful country has to offer. We’d be delighted to welcome you back for another memorable stay!Kind regards,