InterContinental Hotels Lusaka

一如既往地 服務：有機會再來

很可以很好

環境不錯，還會再來

I had a great stay at InterContinental Lusaka. The staff were friendly, the room was spotless and comfortable, and the smart TV made it easy to enjoy my favorite shows. The breakfast was excellent, with a well-rounded selection—especially the omelette, latte, and fresh juices that set me up for the day.

The Intercontinental has always been home away to me and I always find it to be a very comfortable place to be with a very cheerful making my stay always awesome. I am always looking forward to be at InterContinental, whether for business or family time.

The stay was okay. The rooms were lovely, I got the feel I needed from that. The breakfast was fairly good. The views from the top restaurant are 👌The toilet was broken, I was too exhausted to report in time but I could have hoped it was checked before me checking in. I reported it the following day, someone came over after a few hours but at that time I had already decided to just Check Out. I initially hoped to extend my stay longer. The staff were lovely especially from the breakfast dinning and the concierge (Douglas and others). However, the lady (Chipo) that attended to me as first contact at the reception was very standoffish to an extent that she actually rolled her eyes at my mum. She seemed to be very selective in her interactions. I feel this stole from my experience, I was looking forward to a stay that was pleasant especially when it comes to service. I can overlook a broken toilet but not a rude staff.