InterContinental Hotels Lusaka

很可以很好

Fred and Eugene are the most professional doormen I have seen. They readily met my every need and assisted me before I could ask. The desk staff is equally helpful; Chipo, Precious, and Abigail are all equal parts patient, helpful, and professional. They worked diligently to solve various problems outside of their control to ensure the best stay for guests

I had already envisioned my room based on my previous stay; however, I was unexpectedly surprised to be ushered into an even more beautiful room that took my breath away. Total relaxation, spacious, comfortable bed/pillows, modern design and my favorite big bathtub. The staff remembered me by name and their constant interactions made me feel at home. I ordered room service which was ok though the oxtail was bland and could be done better (the Zambian way). I could not get internet on my iPad & iPhone which was sad - I was told this had something to do with the system that could only allow certain models of Apple to access Internet. Other hotels do not have this challenge so please look into this. Overall, a home away from home, always warm, relaxing and definitely 5-star service that has not failed. I can't wait to come back again soon. Kudos to all the Team from Bora, Abigail, Chipo, Ronald, Thomas, Sylvia, Fred (too many to mention by name) for their professionalism.