The OQ

This hotel used to be prestigious at one point now it has downgraded to the worst! The music noise at night was unbearable. The receptionist Hajar was very disrespectful. We called for a late check out and a staff have already confirmed, next day she called me on my personal phone to tell me that there is no late check out and that my room is reserved, and she insisted even though i told her that i have already confirmed with a staff the late check out all of a sudden she hung up the phone. Dealing with guests this way will cost you as a hotel for losing your loyal customers and not us. I don’t know where did she work before but this is certainly not a professional way to work in a 5 starts hotel, she definitely needs training. من الآخر الفندق مايستاهل خمس نجوم

AC was hot, lobby was busy, late responses, poor service, noisy rooms, instructions noise nearby. I asked for late checkout and they have accepted my request at night, unfortunately the other day “Hajer” called me from the reception to ask me to checkout earlier and she shut the phone without hearing anything from my side. The worst customer service ever specially with “Hajer”.

From arriving at the OQ to leaving we were treated like royalty. Nothing was too much trouble and the staff could not do enough for us. The room was so spacious with two entrances on to the balcony. A plus also you have a lounge and kitchen. The bed was enormous and very comfortable. I have stayed at lots of hotels in Qatar and by far this is the best. Breakfast was delicious with waiter service and so much choice. Angelica always knew what our order was and had such a good memory for being such a busy restaurant. The pool was so big, with stunning views over towards the sea. Martin was always on hand to serve drinks along with all the other wonderful staff. Lunch and snacks were delicious. At the back of the hotel is a nice relaxing area with jacuzzi’s that have different temperatures. Lovely to enjoy a nice cocktail having a dip with music in background. This was also popular with families in the afternoon. Another plus if you like water parks only 5 minutes away. We had a great time here which has two of the highest slides in the world. Easy access to all other parts of Doha, we went to the Souk one night for a meal and the port is a nice place to go for a walk and the park to watch the sun set. Another must is the golf club at West Bay, Sunday lunch is delicious, would definitely recommend. We will certainly be back, felt so relaxed after our stay.

Une semaine passée en compagnie de ma famille dans cet hôtel. Personnel, très sympathique, chambre, confortable et restaurant de qualité. Mention spéciale pour Loubna au restaurant ainsi que l’équipe en cuisine. Ils nous ont fait passer de merveilleuses vacances.

This has to be the most amazing hotel we have ever stayed at! The OQ is one of a kind and we have stayed at many hotels around the world, primarily 4 and.5 star properties. Our arrival transfer met us promptly at the airport. The hotel is about 25 minutes drive from the airport and roughly 15/20 minutes from Doha city itself. We checked into the OQ and were met by friendly hotel staff who gave us information regarding restaurants, the pool and breakfast times. We stayed in a city view 2 bedroom apartment which had 2 x separate bathrooms and a powder room, as well as a laundry! The apartment was beautifully and tastefully decorated, and the washing machine worked perfectly! Beds and pillows were super comfortable and we had a fantastic sleep for the 6 nights we stayed here. We were also able to dry our clothes thanks to never ending heat outside. Our only recommendation to the hotel would be to provide some sort of clothes airer to hang clothes on once washed out on the balcony. We had booked a Desert Safari one afternoon and when the driver was very late, the hotel were more than happy to assist in calling them on our behalf. Breakfast - words cannot adequately describe how fantastic breakfast was!!! When we attended every morning, the breakfast staff promptly attended to us and allowed us to sit where we pleased. Breakfast was chosen from a menu where you chose as much as you wanted, and it was made fresh for you. Every item on the menu was absolutely delicious. We also ate lunch at the restaurant where breakfast was served, and lunch was also absolutely amazing! We can not speak highly enough of the staff at breakfast and lunch - they are to be commended for the work they do. Pool - the pool was lovely, spacious and the perfect temperature. Again, the staff regularly bring around fresh juices and fruit kebabs. These gestures were a unique and lovely touch once again to our stay. There are toilets and private showers nearby the pool area which again was very convenient. Location - Whilst the hotel is locate in Lusail, the area is quiet and somewhat undiscovered at the moment, however still very close to Doha city, along with Place Vendome shopping centre (approx. 10 minute drive away, also in Lusail), Galleries La Fayette in Katara, the Pearl and Soul Waqif. Whilst you cannot walk to any of these places (it is too hot to walk anywhere, anyway!) you will only spend between 10 and 15 minutes in a taxi/Uber to get there. All in all, the OQ is definitely the best property we have stayed in. The space and comfort of an apartment with the luxuries of a hotel and convenient location!

What an amazing vibes at the OQ Hotel.. This is my 4th time and im enjoying every time. Big thanks refers to Ryhab the one that she took care about me and my friends ❤️ she’s always making her best to make our day better and unforgettable.. Till next time next friday I’ll be back sure to make more memories