Jekaterina
20. lokakuuta 2024
Unpleasant surprise of 150€ written off credit car
The accommodation was ok, we cleaned it after our stay and were shocked to find out that they have charged a fee of 150€ for cleaning in the end. We pulled off all bedding, brought eh rubbish away, cleaned the surface and prepared the house in clean state to return and it is shocking how they decided to charge the fee despite. We did forget a sealed package of salad in the fridge but that doesn’t give the right to charge 150€!!! At the reception I double checked and they said you need to take bedding off. Really looks like they just need any reason to withhold the money, so a package of salad a milk pack were enough for them. Such a shame. Will never come back and will share on other forums- this must be known!
Käännä