Hotel Lumbini Garden New Crystal

The hotel itself is great located, close to the monasteries. It's right now under construction for ongoing renovations in the rooms, which you don't really see or hear while in your room. We had one of the renovated rooms, so we have been very happy with it. The WiFi was working properly, the staff was kind.... Just the food for the room service was slightyly overpriced (almost 3000NPR for 2 plates veg momo, some papad and 2 Barasinghe) But we will come back for sure!

It is difficult to review this hotel without being truthful and yet, I do not wish to spoilt the business. So for what it is, here are the truths. Bedroom is decent size, aircon fairly strong and wifi is good. There are many plugs for your devices, and the in-house water comes in Glass Bottles (but there’s probably the only saving grace for this hotel). However there are Stained toilet bowl, there is no bidet, and the flush is not working, shower stand under bathtub and i can’t figure out how to get hot water, i let the water run to get hot water but it doesn’t to work. I highlighted to the team member and they get it fixed. Here, the staff are helpful to make things work for you, and I give them credit for it. Due to the low occupancy, breakfast was a set meal option, but it came in big portion and tasty. The hotel probably need more customers for the fund to renovate itself, but yet at the current stage it is difficult to recommend this hotel.