Homm Souvannaphoum Luang Prabang arvostelua

Majoituspaikan vastaus: Dear Value CustomerSabaidee! Along with the team of Homm Souvannaphoum, I would like to thank you for staying at our hotel on your recent visit to Luang Prabang.Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. And We will take seriously to handle with your highlight as soon as possible.Please do not hesitate to come back and visit us again next time you are in Luang Prabang.With best regards,Suphot WongnangsueHotel Manager

Majoituspaikan vastaus: Dear George Leung, Along with the teams of Homm Souvannaphoum LuangPrabang, I would like to thank you for staying at our hotel. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to welcome you back to Homm Souvannaphoum in the future.With best regards, Suphot Wongnangsue Hotel Manager

Majoituspaikan vastaus: Dear Juxia Fenty, On behalf of the team at Homm Souvannaphoum, thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear about the inconveniences you encountered. Please accept our sincere apologies for the issues you mentioned. We are currently addressing to all concerns especially first touch at front office. Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience. Warm regards, Suphot Wongnangsue Hotel Manager

Majoituspaikan vastaus: Dear Anonymous, On behalf of Homm Souvannaphoum team. Thank you for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the unique artistic charm of our hotel. Your feedback is highly appreciated. Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back in the near future. Best regards, Suphot Wongnansue Hotel Manager

Majoituspaikan vastaus: Dear Mrgu YYFirstly, let me express my sincere apologies for the inconveniences you have experienced. We simply failed to deliver the service you rightly expected. Each of disappointing that you outlined will be comprehensively reviewed with all concerned who will ensure service recovery initiatives put in place to prevent recurrences. We hope that you will not allow this incident mar your perception of the Homm Souvannaphoum LuangPrabang We do hope that you will bestow other opportunities on us to be of service you in the future. If there is anything I can be your assistance please do not hesitate to contact me directly.Best RegardsSuphot WongnuangsueHotel Manager

Majoituspaikan vastaus: Dear Value our customerThank you for the time you’ve taken to share the positive review of our hotel.We are absolutely delighted to learn that your leisure stay with us was a memorable one, please rest assured that this compliments will be shared with my team who will definitely be glad to know their services were well received and appreciated. I do hope that Homm Souvannaphoum LuangPrabang will have the opportunity to welcome you back in the not too distant future.Best regards,Suphot W.Hotel Manager

Majoituspaikan vastaus: Dear Wliu015,On behalf of Angsana Maison Souvannaphoum team. Thank you for sharing your feedback with us. We appreciate your kind words regarding our hotel's location. However, we sincerely apologize that the room facilities did not meet your expectations. Please be assured that we continuously strive to improve our services and facilities to provide a more comfortable experience for our guests. We hope to have the opportunity to welcome you back and offer you an enhanced stay in the future.Best regards,Navig PuangthaisongOperations Manager

Majoituspaikan vastaus: Dear Valued Guest,On behalf of the team. Thank you so much for your kind review. We are truly delighted to hear that you found our hotel to be clean and hygienic, and that our attentive service met your expectations. Your feedback is deeply appreciated, and it encourages our team to continue providing the best possible experience for our valued guests. We look forward to welcoming you again for another wonderful stay.Best regards,Navig PuangthaisongOperations Manager

Majoituspaikan vastaus: Dear Valued Guest,On behalf of Angsana Maison Souvannaphoum team. Thank you for your wonderful review! We are overjoyed to hear that you found our hotel and rooms not only beautiful, but also clean, tidy, and comfortable. It's also delightful to know that you appreciated the lovely scent of our in-room amenities, and that our friendly and attentive team made your stay even more memorable. We're thrilled you enjoyed our breakfast and the complimentary bikes for exploring the area. Your recommendation means the world to us, and we hope to have the pleasure of welcoming you back for another exceptional stay in the near future.Best regards,Navig PuangthaisongOperations Manager

Majoituspaikan vastaus: Dear Yebaihe01520,On behalf of Angsana Maison Souvannaphoum team. Dear Valued Guest,Thank you for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the unique artistic charm of our hotel and the convenience of the almsgiving ceremony right at our entrance. It is our pleasure to provide such culturally enriching experiences for our guests.We are also pleased that our front desk staff, Noon, contributed positively to your stay with her exceptional service. We will certainly pass along your kind words to her. Your feedback is highly appreciated, and we remain committed to ensuring that every aspect of your stay is as comfortable and memorable as possible.Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back in the near future.Best regards,Navig PuangthaisongOperations Manager

Majoituspaikan vastaus: Dear Kj20,On behalf of Angsana Maison Souvannaphoum team. Thank you very much for your kind review. We are delighted to hear that you enjoyed your three-day stay in our clean and comfortable room. It is wonderful to know that our friendly staff provided attentive service, and we are pleased that you found our breakfast to your liking.We are also glad that the temperature of our heated pool met your expectations, contributing to a pleasant experience during your stay. Your positive feedback is greatly appreciated, and we look forward to welcoming you back to our hotel in the near future.Best regards,Navig PuangthaisongOperations Manager

Majoituspaikan vastaus: Dear Valued Guest,On behalf of the team at Angsana Maison Souvannaphoum, thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear about the inconveniences you encountered.Please accept our sincere apologies for the issues you mentioned. We are currently addressing the humidity in the first-floor rooms and will ensure that mosquito control measures are strengthened. Our maintenance team is working on updating the bathroom facilities, and we are also in the process of upgrading our Wi-Fi infrastructure to provide a better experience for our guests.We appreciate your comments on the breakfast. Our culinary and F&B teams have been informed, and they are taking immediate steps to improve these aspects.We are pleased to hear that you enjoyed our swimming pool, and we apologize for any inconvenience caused by its closing time. We will review our operational hours to better accommodate our guests' needs.Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience.Warm regards,Navig PuangthaisongOperations Manager