Homm Souvannaphoum Luang Prabang, part of Banyan Group – valokuvat
Homm Souvannaphoum Luang Prabang, part of Banyan Group
ໂຮງແຮມ ອັງສານາ ແມ໋ຊົງ ສູວັນນະພູມ
Ban Thatluang, Rue Chao Fa Ngum, Luang Prabang, Luang Prabang Province, 06000, Laos
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Huoneet (76)
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9.5/10
Dan_LKL
10/10
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10/10
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8.0/10
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10/10
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6.5/10
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10/10
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10/10
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9.5/10
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erik_fu
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Hotellin lähellä (11)
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Valokuvaluokka
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
9.0/10
Mahtava
52 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.0
Mukavuudet8.6
Palvelu9.0
Puhtaus9.2
Vieraskäyttäjä
Puutarhasiipi Twin Huone
Majoittunut 4.2025
Matkustus ystävien kanssa
19 arvostelu
10/10
Ylivertainen
Lähetetty 21.7.2025
Beautiful and clean hotel. Good location. The breakfast is amazing with a great egg station.
Käännä
Anonyymi käyttäjä
Puutarhasiiven King Size -vuoteella varustettu huone
Majoittunut 1.2025
Yksin matkustava
2 arvostelu
10/10
Ylivertainen
Lähetetty 23.2.2025
Room is big enough. Got a free upgrade, nice!
Käännä
Majoituspaikan vastaus: Dear Anonymous, On behalf of Homm Souvannaphoum team. Thank you for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the unique artistic charm of our hotel. Your feedback is highly appreciated. Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back in the near future. Best regards, Suphot Wongnansue Hotel Manager
ThelifeofRiley
Majoittunut 9.2023
Pariskunta
40 arvostelu
10/10
Ylivertainen
Lähetetty 6.11.2023
The hotel was amazing! The location was ideal for exploring the area and coming back to the hotel every evening was a delight. All of the staff we met were polite, helpful and more than happy to assist us with taxis etc. we are looking to rebook again and would definitely recommend the hotel to others.
Käännä
Majoituspaikan vastaus: Dear ThelifeofRiley, Thank you very much for choosing the hospitality of Angsana Maison Souvannaphoum and taking your time to share your experience with us. It is very important for us to consistently provide intuitive exceptional services. My team and I are extremely delighted that your overall experience with us was the wonderful and memorable one as your happiness is always our top priority. Ultimately, my team and I do hope that we will be given other opportunities to be of service to you again when you return to Laos next time. With best regards, Pitchaya Jirathumtanakul Hotel Manager
Phusanisa
Puutarhasiipi Twin Huone
Majoittunut 4.2023
Perhe
4 arvostelu
9.0/10
Mahtava
Lähetetty 5.5.2023
Beautiful boutique hotel located in the centre. Staff were lovely especially Keaw at the reception. Good breakfast. I would recommend this hotel when you're in Luang Prabang!
Käännä
Majoituspaikan vastaus: Dear Phusanisa,Along with the team of Angsana Maison Souvannaphoum, I would like to thank you for staying at our hotel on your recent visit to us. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. Please do not hesitate to come back and visit us again next time you are in Luang Prabang. With best regards, Pitchaya Jirathumtanakul Hotel Manager
Sjoerd
Majoittunut 10.2022
Muu
5 arvostelu
10/10
Ylivertainen
Lähetetty 6.12.2022
Location was absolutely perfect being close to the old town. Room is small but convenient. What makes this place special is the old colonial style building and beautiful garden/pool. The employees are such STARS!!! They are amazingly friendly, helpful and assist you with your needs
Käännä
Majoituspaikan vastaus: Dear valued customer, thank you for your recent visit to our hotel in Luang Prabang and thank you for your great review. We feel appreciate your valuable time writing feedback for us. Our team and I are looking forward to welcoming you and your friend or family in the near future when you visit Laos again. Best regards, Pitchaya, Hotel Manager
Majoituspaikan vastaus: Dear Juxia Fenty, On behalf of the team at Homm Souvannaphoum, thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear about the inconveniences you encountered. Please accept our sincere apologies for the issues you mentioned. We are currently addressing to all concerns especially first touch at front office. Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience. Warm regards, Suphot Wongnangsue Hotel Manager
George Leung
Puutarhasiiven King Size -vuoteella varustettu huone
Majoituspaikan vastaus: Dear George Leung, Along with the teams of Homm Souvannaphoum LuangPrabang, I would like to thank you for staying at our hotel. Thank you as well for taking the time to review on your recent stay with us. We are all very delighted to know that you have enjoyed your experience at our hotel. We hope to welcome you back to Homm Souvannaphoum in the future.With best regards, Suphot Wongnangsue Hotel Manager
Majoituspaikan vastaus: Dear Mrgu YYFirstly, let me express my sincere apologies for the inconveniences you have experienced. We simply failed to deliver the service you rightly expected. Each of disappointing that you outlined will be comprehensively reviewed with all concerned who will ensure service recovery initiatives put in place to prevent recurrences. We hope that you will not allow this incident mar your perception of the Homm Souvannaphoum LuangPrabang We do hope that you will bestow other opportunities on us to be of service you in the future. If there is anything I can be your assistance please do not hesitate to contact me directly.Best RegardsSuphot WongnuangsueHotel Manager
Yebaihe01520
Puutarhasiiven King Size -vuoteella varustettu huone
Majoituspaikan vastaus: Dear Yebaihe01520,On behalf of Angsana Maison Souvannaphoum team. Dear Valued Guest,Thank you for taking the time to share your experience with us. We are truly delighted to hear that you appreciated the unique artistic charm of our hotel and the convenience of the almsgiving ceremony right at our entrance. It is our pleasure to provide such culturally enriching experiences for our guests.We are also pleased that our front desk staff, Noon, contributed positively to your stay with her exceptional service. We will certainly pass along your kind words to her. Your feedback is highly appreciated, and we remain committed to ensuring that every aspect of your stay is as comfortable and memorable as possible.Once again, thank you for choosing to stay with us, and we look forward to welcoming you and your family back in the near future.Best regards,Navig PuangthaisongOperations Manager
Anonyymi käyttäjä
Puutarhasiiven King Size -vuoteella varustettu huone
Majoituspaikan vastaus: Dear Valued Guest,On behalf of the team at Angsana Maison Souvannaphoum, thank you for sharing your feedback regarding your recent stay with us. We deeply regret to hear about the inconveniences you encountered.Please accept our sincere apologies for the issues you mentioned. We are currently addressing the humidity in the first-floor rooms and will ensure that mosquito control measures are strengthened. Our maintenance team is working on updating the bathroom facilities, and we are also in the process of upgrading our Wi-Fi infrastructure to provide a better experience for our guests.We appreciate your comments on the breakfast. Our culinary and F&B teams have been informed, and they are taking immediate steps to improve these aspects.We are pleased to hear that you enjoyed our swimming pool, and we apologize for any inconvenience caused by its closing time. We will review our operational hours to better accommodate our guests' needs.Your feedback is invaluable to us as we strive to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant experience.Warm regards,Navig PuangthaisongOperations Manager